At 21 Feb 2008 09:58:44 -0800 SMS wrote:

> Perhaps, but apparently not as satisfied as other carrier's users
> considering the churn numbers. About 25% of T-Mobile's U.S.
> retail subscribers leave each year, compared to about 11% of
> Verizon's retail subscribers, and about 14% of AT&T's retail subscribers.
> At least they now have less churn than Sprint!


Yep- T-Mo's churn is still high, but it too is much improved from a few
years ago.

T-Mo's biggest problems right now, IMO, are the lack of 3G, and a crummy
lineup of phone (partially because of the lack of 3G! T-Mo refuses to add
3G phones to it's lineup until they launch 3G, and typically only the low-
end and some mid-tier phones today omit 3G, making T-Mo's selection pretty
ratty looking.)