On Sun, 16 Mar 2008 17:22:57 -0400, "Richard B. Gilbert"
<rgilbert88@comcast.net> wrote:

>Jeem wrote:
>> On Sun, 16 Mar 2008 17:01:12 -0400, "Richard B. Gilbert"
>> <rgilbert88@comcast.net> wrote:
>>
>>
>>>Jeem wrote:
>>>
>>>>Hello Everyone,
>>>>
>>>>I am having trouble with mobile PhoneTools. I just recently (March 14)
>>>>bought 2 (two) Motorola V3 Razr cellphones and installed mobile
>>>>PhoneTools on my computer. I am running Windows XP. I am having
>>>>trouble getting the computer to recognize the cellphone. I have tried
>>>>both cellphones and the computer will not recognize either cellphone.
>>>>I have even got the mobile PhoneTools latest update, but with the same
>>>>results. I have tried at least 4 times to get this to work, by
>>>>uninstalling and then reinstalling mobile PhoneTools. I have tried
>>>>different USB ports. But the computer will not recognize the
>>>>cellphone. I get a little popup message in the bottom right corner of
>>>>the screen which says: "USB Device Not Recognized. One of the USB
>>>>devices attached to this computer has malfunctioned, and Windows does
>>>>not recognize it. For assistance in solving this problem, click this
>>>>message." After clicking the message, all I really get is a window
>>>>saying it is an unknown device and then at the bottom it says try
>>>>reconnecting the device. Has anyone had the same experience? Or does
>>>>anyone know how to or have any ideas how to resolve this problem?
>>>>
>>>>Thank you very much!!!!
>>>
>>>I had the same problem. I bought copies of Motorola Phone Tools on CD
>>
>>>from Amazon. When they didn't work, I called Motorola Technical Support
>>
>>>and explained my problem. The phone number was in my phone's
>>>instruction book. They gave me a temporary URL from which I downloaded
>>>a version that DOES support the RAZR. You need at least Version 4.56 or
>>>later.
>>>
>>>The version I purchased on CD did not upgrade to this version. You
>>>might wish to try it however. The upgrade has to be done one version at
>>>a time; 4.0 to 4.1, 4.1 to 4.2, . . . . It DID NOT work for me! YMMV.
>>
>>
>> I think I will try that since the version I have is 3.28. I hope this
>> works out for me too.
>>
>
>That does look a little old. Is there a date on it? Is it a real
>antique or is Motorola just releasing a new version every couple of months?

No date on it, except at the bottom it says Motorola Inc, 2005. As far
as Motorola releasing a new version every few months, I have no idea
whatsoever. But I did follow your advice, and got tech support
in...... Costa Rica. They are emailing me the updated version of MPT.
They said to uninstall the version I have in my computer and then
install the version they are emailing to me. I am not doing it
tonight. I have had enough for today fighting with this. But I'll let
you know what happens. One other thing, it seems the battery does not
hold a charge for very long. Do you have the same experience?