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Old May 10th, 2008, 10:29 AM
Meg
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Default T-Mobile wins accolades from J.D. Power again

http://crave.cnet.com/8301-1_105-993...?tag=cnetfd.mt

OK, now it really is getting boring. T-Mobile announced today that it won
yet another title from J.D. Power and Associates. This time the carrier
took top honors in a survey of wireless retail sales satisfaction by
hitting top marks in the four considered categories: sales staff, store
display, store facility, and price/promotion. But T-Mobile wasn't alone at
the top. Alltel trailed by two points to take second place while Verizon
Wireless came in third. AT&T was rated as average and Sprint Nextel came in
last with a below average rating in all four categories.

This is not the first time T-Mobile has won accolades from J.D. Power.
Earlier this year the carrier held the number one ranking in a customer
service satisfaction survey. That's the seventh consecutive time T-Mobile
won that prize. As I've said before, T-Mobile must be doing something
right.

So what's your story with T-Mobile? Is the carrier as hot as J.D. Power
thinks? I welcome your comments and experiences. You get bonus points if
you're T-Mobile's 30 millionth customer. The carrier announced it had
reached that milestone yesterday. And considering T-Mobile launched its 3G
network on Monday, it's been a big week. Congratulations to T-Mobile.



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