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Old May 11th, 2008, 01:13 AM
Todd Allcock
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Default T-Mobile wins accolades from J.D. Power again

At 10 May 2008 13:08:09 +0000 Meg wrote:
> So what's your story with T-Mobile?


What's your story with this post? You didn't bother posting it in the
generic cellular group (alt.cellular) or either T-Mobile group (the current
alt.cellular.t-mobile or the mostly abandoned alt.gsm.carriers.voicestream)-
only the Verizon group where it is likely to be construed as trolling.

> Is the carrier as hot as J.D. Power
> thinks? I welcome your comments and experiences. You get bonus points if
> you're T-Mobile's 30 millionth customer. The carrier announced it had
> reached that milestone yesterday.


Then the "30 millionth customer" doesn't really have many experiences to
share with us if he or she has only been with T-Mo for 24 HOURS, agreed?

> And considering T-Mobile launched its 3G
> network on Monday, it's been a big week. Congratulations to T-Mobile.



Yep, congratulations! Dead last, by several years, in a field of four
nationwide carriers to launch 3G, and on a non-standard frequency supported
by exactly ONE handset they sell! A proud day indeed. Next year I hear
they're launching touch-tone dialing!

Kidding, and sarcasm, aside, as a six-plus year T-Mo customer, I find T-
Mo's customer service to be excellent, indeed. It has to be, though, since
all other aspects of the service (except price) are weaker than the
competition- coverage, phone selection and lack of a nationwide high-speed
data network.

The price and the CS are all that keeps me around, and unless they offer
some decent high-end PDA phones with their odd-ball 3G service PRONTO, I'll
be testing the lousy-rated CS over at Sprint on a SERO plan by year's-end.


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