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Old May 11th, 2008, 12:39 PM
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Default T-Mobile wins accolades from J.D. Power again

Agent_C wrote:
> On 10 May 2008 13:08:09 -0000, meg@cellular.com (Meg) wrote:
>
>> OK, now it really is getting boring. T-Mobile announced today that it won
>> yet another title from J.D. Power and Associates. This time the carrier
>> took top honors in a survey of wireless retail sales satisfaction by
>> hitting top marks in the four considered categories: sales staff, store
>> display, store facility, and price/promotion.

>
> That's all very nice; have a cookie.
>
> Now, how did you say their coverage and call quality compared with
> Verizon???


Sales satisfaction is all that matters. Coverage and quality are
secondary considerations.

Just like when buying a car, I always buy the model where the
manufacturer rated highest in J.D. Power sales satisfaction, even when
the vehicle is worse than others in safety, fuel economy, performance,
and reliability. After all, that couple of hours in the dealership at
purchasing time is what matters most.
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