T-Mobile wins accolades from J.D. Power again
On May 10, 8:32 pm, Todd Allcock <eleccon...@AmericaOnLine.com> wrote:
> At 10 May 2008 13:08:09 +0000 Meg wrote:
>
> > So what's your story with T-Mobile?
>
> What's your story with this post? You didn't bother posting it in the
> generic cellular group (alt.cellular) or either T-Mobile group (the current
> alt.cellular.t-mobile or the mostly abandoned alt.gsm.carriers.voicestream)-
> only the Verizon group where it is likely to be construed as trolling.
>
> > Is the carrier as hot as J.D. Power
> > thinks? I welcome your comments and experiences. You get bonus points if
> > you're T-Mobile's 30 millionth customer. The carrier announced it had
> > reached that milestone yesterday.
>
> Then the "30 millionth customer" doesn't really have many experiences to
> share with us if he or she has only been with T-Mo for 24 HOURS, agreed?
>
> > And considering T-Mobile launched its 3G
> > network on Monday, it's been a big week. Congratulations to T-Mobile.
>
> Yep, congratulations! Dead last, by several years, in a field of four
> nationwide carriers to launch 3G, and on a non-standard frequency supported
> by exactly ONE handset they sell! A proud day indeed. Next year I hear
> they're launching touch-tone dialing!
>
> Kidding, and sarcasm, aside, as a six-plus year T-Mo customer, I find T-
> Mo's customer service to be excellent, indeed. It has to be, though, since
> all other aspects of the service (except price) are weaker than the
> competition- coverage, phone selection and lack of a nationwide high-speed
> data network.
Considering that the number one and number two have a 12 year lead on
VoiceStream/T-Mobile and considering that they [AT&T and Verizon] have
the backing of their ILEC and considering that they are *the*
national cellular (850 Mhz) carriers (there can be only two in a
market) VS/T-Mobile has done very well for itself. If it weren't for
the lousy marriage of Sprint and Nextel T-Mobile would now be the
number three carrier in the US. As for 3G T-Mobile didn't have any
choice on what spectrum they could bid on. It's the same for AT&T
and Verizon. They couldn't use all the 3G frequencies that the rest
of the world uses either since the spectrum was already in use and
could not be easily re-organized. You can only use what you've got or
what you've been relegated to!
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