On Sat, 14 Jun 2008 13:17:45 -0400, "J.R.Guthrie"
<jguthrie1@nyc.rr.com> wrote:

>Why does my Samsung Sprint phone drop from an excellent signal to dropped
>call to Digital Roam and back -- all within, say 15 seconds while sitting on
>my desk at home in "Speaker" mode without anyone touching it or moving in
>the same room?
>
>Is this a phenomena unique to Sprint?

Trust me on this, I had a four month ordeal in which I had
plenty of opportunity to study what was going on. I asked folks here
for help, and although no one could provide any answers, they
thankfully led me in the right direction.

Here's the very abbreviated story:

I cannot guarantee with certainty that your case is exactly
the same as mine, but you can check. Go into your phone's menu to the
advanced settings. You'll see the SID, Channel, and frequency
settings. Your channel setting should be (probably) 625 or 650.
Possibly 600, but whatever it is, it should NOT CHANGE when the phone
is idle. If you see that it is switching erratically, try to get as
high on the tech ladder as you can and explain this (that your phone's
channel is fluctuating on its own when you're not talking on it). They
can fix this at the back end.

I hope that this helps you localize the problem, and I hope
that you can get to someone willing to take responsibility for helping
you. The fix is nothing, but getting someone to agree to affect it
required four months of nearly hour-long conversations every business
day and one Saturday. I won't bore you with the details or how many
useless, foolish things they did rather than actually fix the problem.

The good news is that I pay relatively little for phone
service now.

DGI