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Old June 17th, 2008, 05:58 AM
The Bob
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Default Sprint bills screwed up.

Thomas Bates <tb@notOT.biz> amazed us all with the following in news:tb-
C49982.21023115062008@comcast.dca.giganews.com:

> Why is it that nearly every month I have to spend an hour on the phone
> with Sprint fixing the bills which contain mistakes. Things like
> services added I didn't ask for. Services which were terminated last
> month(the one's I didn't ask for) which are still on the bill. Different
> charges for the same service on two lines under the same family plan,
> which brings me to the big switcheroo.
>
> I have a family plan which required 4 phones and the infamous contract
> to get same. Now, we have wanted to cancel that plan in the future since
> my Son is going to school in a state where Sprint doesn't have great
> coverage and don't want to pay a lung for phone service but now it seems
> that rather than my thinking I have ONE family plan, Sprint wants to
> break it apart and say I have FOUR plans so if I want to break the
> contract, it's now $800 not $200 when they required the 4 lines.
>
> It all sounds like bait and switch along with a few other things that
> Dan had better fix at Sprint.
>
> What screw-ups.


Sorry- terms of the contract would say different. The ETF is attached to
the line of service, not the rate plan. It's the same for all carriers.



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