Thomas Bates <tb@notOT.biz> wrote in news:tb-C49982.21023115062008
@comcast.dca.giganews.com:

> Why is it that nearly every month I have to spend an hour on the phone
> with Sprint fixing the bills which contain mistakes. Things like
> services added I didn't ask for. Services which were terminated last
> month(the one's I didn't ask for) which are still on the bill. Different
> charges for the same service on two lines under the same family plan,
> which brings me to the big switcheroo.
>
> I have a family plan which required 4 phones and the infamous contract
> to get same. Now, we have wanted to cancel that plan in the future since
> my Son is going to school in a state where Sprint doesn't have great
> coverage and don't want to pay a lung for phone service but now it seems
> that rather than my thinking I have ONE family plan, Sprint wants to
> break it apart and say I have FOUR plans so if I want to break the
> contract, it's now $800 not $200 when they required the 4 lines.
>
> It all sounds like bait and switch along with a few other things that
> Dan had better fix at Sprint.
>
> What screw-ups.

Copy the bill, draw lines through what you're NOT going to pay for, deduct
the sales taxes, company added ripoff percentages, government added ripoff
percentages, cut them a check and mail it all in with a simple piece of
paper saying, "NOT MY CONTRACT - WILL NOT PAY".

You don't have to explain it to some dunderhead, over and over, who's paid
to ignore you. YOU still control that checkbook!