On 2008-06-20, mindfulnessnow@gmail.com <mindfulnessnow@gmail.com> wrote:

> You probably love it when the credit card co. charges you $36 for a
> late payment too even if it was only one hour late.

No, it sucks, but late is late. On the other hand, there have been a couple
times when we were late because we tried to make the payment online earlier
in the day, but the bank's website was down. On those occasions the bank
credited the late fees back to us.

> You probably have NO problem when the bank holds a check for a week
> even if you've been a customer for a year or more with no bounced
> checks. But you're okay with it "Because it's in the Terms of Serivce
> contract that they CAN.

Well, since those documents are legally binding, what exactly do you expect?

Banks especially... and cellular carriers too... have clauses in their
user agreements that they are entitled to change the rules at any time,
with prior written notice (usually 30 days' notice), and that you have the
option of terminating service if you don't agree with the new rules. In the
case of a cell phone or credit card, you must agree to the terms first;
with a credit card, you agree by signing the application (check the fine
print!), and at least with my cell carrier (T-Mo), you are given an
agreement to sign or verbally agree to over the phone.

> Corporations love people like you - because like good little Nazis

Wow. Good thing the Nazi reference doesn't make you sound like a complete
asshole. (Oh, wait, it actually does. Never mind...)

> It's people lke me who have the sense to complain about bad customer
> service and bad policies, who contribute to positive change instead of
> just accepting the (bad) way things are.

If you have problems with a specific service provider, switch service
providers.

--
Steve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com
Geek-for-hire. Details: http://www.linkedin.com/in/stevesobol