On Jun 20, 5:14*pm, The Ghost of General Lee <gh...@general.lee>
wrote:
> On Fri, 20 Jun 2008 15:16:43 -0700 (PDT), mindfulness...@gmail.com
> wrote:
>
> >It's people lke me who have the sense to complain about bad customer
> >service and bad policies, who contribute to positive change instead of
> >just accepting the (bad) way things are.
>
> It's people like you who simply cannot accept responsibility for their
> own mistakes, instead preferring to blame others. *Grow up already.

I fully accept responsibility for my mistake. I forgot to renew.
I just want a company who will cut me some slack for my human error, a
company who would rather keep a 3-year customer happy by, say,
offering half my minutes back, or even 1/3 in this case, instead of
saying "F--- you!"
Eventually pageplus will go out of business due to the way they treat
customers.
And yes, I'd rather pay a little more and have a company who cares
about people, not just about the bottom line.