* John Navas wrote, On 6/22/2009 22:59:
> On Mon, 22 Jun 2009 18:10:03 -0700, Steve Sobol <sjsobol@JustThe.net>
> wrote in <MPG.24a9cb4be2b01bbf9896b7@news.justthe.net>:
>
>> In article <7u5045h14jnbi6tbs4gv1p0k4sach7m1v9@4ax.com>, spamfilter1
>> @navasgroup.com says...
>>
>>> Even once good T-Mobile USA now suffers from support outsourced to
>>> Bangalore.
>> Uh, really? In the past week, I've had the opportunity to talk to a
>> number of people who are obviously American.
>
> Really. 611 Customer Care, not Tech Support. Verified by asking.
> Possibly not in all geographic areas.
>

Well, you did say "support" in your original email, not customer care.

Also, I've found with other support services that sometimes daytime
support is USA, while night support is foreign, so you might need to
specify the time of day you make the calls.
Miles