On Tue, 23 Jun 2009 08:57:04 -0700, Miles
<mileschap@REMOVEMEpacbell.net> wrote in
<mX60m.1460$bq1.226@nlpi066.nbdc.sbc.com>:

>* John Navas wrote, On 6/22/2009 22:59:
>> On Mon, 22 Jun 2009 18:10:03 -0700, Steve Sobol <sjsobol@JustThe.net>
>> wrote in <MPG.24a9cb4be2b01bbf9896b7@news.justthe.net>:
>>
>>> In article <7u5045h14jnbi6tbs4gv1p0k4sach7m1v9@4ax.com>, spamfilter1
>>> @navasgroup.com says...
>>>
>>>> Even once good T-Mobile USA now suffers from support outsourced to
>>>> Bangalore.
>>> Uh, really? In the past week, I've had the opportunity to talk to a
>>> number of people who are obviously American.
>>
>> Really. 611 Customer Care, not Tech Support. Verified by asking.
>> Possibly not in all geographic areas.
>
>Well, you did say "support" in your original email, not customer care.

You're grasping at straws: "support" is in lower case and the Subject is
"Customer Care".

>Also, I've found with other support services that sometimes daytime
>support is USA, while night support is foreign, so you might need to
>specify the time of day you make the calls.

Fair point.

--
Best regards, FAQ for Wireless Internet: <http://wireless.navas.us>
John FAQ for Wi-Fi: <http://wireless.navas.us/wiki/Wi-Fi>
Wi-Fi How To: <http://wireless.navas.us/wiki/Wi-Fi_HowTo>
Fixes to Wi-Fi Problems: <http://wireless.navas.us/wiki/Wi-Fi_Fixes>