* John Navas wrote, On 6/23/2009 12:30:
> On Tue, 23 Jun 2009 08:57:04 -0700, Miles
> <mileschap@REMOVEMEpacbell.net> wrote in
> <mX60m.1460$bq1.226@nlpi066.nbdc.sbc.com>:
>
>> * John Navas wrote, On 6/22/2009 22:59:
>>> On Mon, 22 Jun 2009 18:10:03 -0700, Steve Sobol <sjsobol@JustThe.net>
>>> wrote in <MPG.24a9cb4be2b01bbf9896b7@news.justthe.net>:
>>>
>>>> In article <7u5045h14jnbi6tbs4gv1p0k4sach7m1v9@4ax.com>, spamfilter1
>>>> @navasgroup.com says...
>>>>
>>>>> Even once good T-Mobile USA now suffers from support outsourced to
>>>>> Bangalore.
>>>> Uh, really? In the past week, I've had the opportunity to talk to a
>>>> number of people who are obviously American.
>>> Really. 611 Customer Care, not Tech Support. Verified by asking.
>>> Possibly not in all geographic areas.
>> Well, you did say "support" in your original email, not customer care.
>
> You're grasping at straws: "support" is in lower case and the Subject is
> "Customer Care".

This is a good example of what I've read several times in newsgroups:
Always state the subject matter in the body of a msg. All too
frequently the subject draws the attention, but the concentration is
on the body text.