T-Mobile USA Customer Care On Tue, 23 Jun 2009 13:22:25 -0700, Miles
<mileschap@REMOVEMEpacbell.net> wrote in
<6Qa0m.383$j84.139@nlpi061.nbdc.sbc.com>:
>* John Navas wrote, On 6/23/2009 12:30:
>> On Tue, 23 Jun 2009 08:57:04 -0700, Miles
>> <mileschap@REMOVEMEpacbell.net> wrote in
>> <mX60m.1460$bq1.226@nlpi066.nbdc.sbc.com>:
>>
>>> * John Navas wrote, On 6/22/2009 22:59:
>>>> On Mon, 22 Jun 2009 18:10:03 -0700, Steve Sobol <sjsobol@JustThe.net>
>>>> wrote in <MPG.24a9cb4be2b01bbf9896b7@news.justthe.net>:
>>>>
>>>>> In article <7u5045h14jnbi6tbs4gv1p0k4sach7m1v9@4ax.com>, spamfilter1
>>>>> @navasgroup.com says...
>>>>>
>>>>>> Even once good T-Mobile USA now suffers from support outsourced to
>>>>>> Bangalore.
>>>>> Uh, really? In the past week, I've had the opportunity to talk to a
>>>>> number of people who are obviously American.
>>>> Really. 611 Customer Care, not Tech Support. Verified by asking.
>>>> Possibly not in all geographic areas.
>>> Well, you did say "support" in your original email, not customer care.
>>
>> You're grasping at straws: "support" is in lower case and the Subject is
>> "Customer Care".
>
>This is a good example of what I've read several times in newsgroups:
> Always state the subject matter in the body of a msg.
How about always pay attention to the Subject? ;)
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