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Old July 2nd, 2009
tlvp
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Posts: n/a
Default Q.: My.T-Mobile.com web site problems?

For the past two weeks, while logged in to my.t-mobile.com in the
hopes of repairing errant Email Filters that are blocking their
email-to-SMS gateway from sending me SMS versions of emails sent
to my handset's <my10digits@tmomail.net> "virtual" email address,
the page

https://my.t-mobile.com/EmailSettings/EmailFilters.aspx

rolls over to an error page, typically

https://my.t-mobile.com:443/500.aspx...ilFilters.aspx ,

with page title "Server Error" and body text as follows:

<beginquote>

We're sorry -- there was an error in processing your request.

Please hit your browser's back button and try your action again, or try again later.

<button>[go to my tmobile home]</button>

<endquote>

The most recent time, actually, it rolled over, instead, to:

https://my.t-mobile.com/Login/500.as...n/Default.aspx ,

which reported (but probably my login had just already timed out):

<beginquote>

Server Error in '/Login' Application.
--------------------------------------------------------------------------------

Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>


Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>

<endquote>

As I said, this has been going on for two weeks (at least), and has
prevented me from repairing errant Email Filters that are blocking
their email-to-SMS gateway from sending me SMS versions of emails
sent to my handset's my10digits@tmomail.net "virtual" email address.

Anyone else here meeting these problems find a work-around?
Anyone here from T-Mobile aware of a time-to-resolve for it?

[I'll refrain from asking why T-Mobile thinks it's appropriate to do
web-site remodelling, as the Customer Services reps tell me is going
on, on production servers, rather than on dedicated "test-beds" :-) .]

TIA, and cheers, -- tlvp
--
Avant de repondre, jeter la poubelle, SVP
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