In article <ui7s45hu2mon59qeildsja03eokkonjetp@4ax.com>, spamfilter1
@navasgroup.com says...

> Call during normal USA business hours to maximize your chances of
> getting a rep in the USA (rather than Bangalore), get your call
> transferred to Tech Support, and then ask for your case to be escalated
> if you have Trouble Tickets more than 72 hours old. I've gotten good
> results that way.

You don't need to go through two reps. Call during USA business hours,
and when the computer asks why you're calling, say "tech support" or
"problems making calls" and you'll get transferred directly.



--
Steve Sobol, Victorville, California, USA
sjsobol@JustThe.net