Blinking "Roaming" pyramid on V3a

On Tue, 01 Apr 2008 12:51:42 +0000, Larry <noone@home.com> wrote:

>Just make it a point to ask for a native ENGLISH speaker and they will
>transfer you to America. I've pulled it many times.....
>
>Another tactic is to ask for "DATA SUPPORT", which is a clone keyword
>putting the robot into transfer mode. Once data support answers, ask the
>nice man if he can help you with your pyramid problem or apologize for the
>wrong number and ask him to transfer you to an AMERICAN tech support who
>speaks English as their first language.

And once again Larry has NO idea what he is talking about. If you
need CS and route yourself to TD Data Support, you are creating
problems:

1. Now YOU are holding up a customer who truly NEEDS ATS.

2. You are screwing up an employees transfer rates.

3. They have NNNOOO control over where the transfer goes. They
merely transfer the call to the CS queue via a SINGLE transfer code
and they system routes it to wherever the wait time is anticipated to
be the shortest...which could go to an offshore location.

Larry, please stop embarrasing yourself.