N93 Soft & Hard Reset

I have looked in the book several times, maybe I am missing it but is there
a reset on the outside of the phone? or is removing the battery the only
soft reset?

ALSO .. how would I do a HARD reset?

Diane

My phone arrived at Nokia yesterday. I don't know how fast it will get back
here. I am not counting on having it before the weekend. It would never
stop with the freezing up or shutting down. I always had to open the
battery door, take out and put it back in, to use it after a shut down or
lock up .. Nokia said send it to them. I had a August version of the
firmware, I asked that they update it before sending it back to me if there
was a more current update. I still can't get over the 10 BUSINESS DAY turn
around from repair .. AWFUL and UNACCEPTABLE ..

Diane

PS .. When I called Tech Support I was talking to AMERICA !!!



"Diane Whatever" <whoever@whatever.com> wrote in message
news:8bmdnT19SKMqXwrYnZ2dnUVZ_tadnZ2d@giganews.com ...
>I have looked in the book several times, maybe I am missing it but is there
>a reset on the outside of the phone? or is removing the battery the only
>soft reset?
>
> ALSO .. how would I do a HARD reset?
>
> Diane
>

"Usenet-Grammar-Spelling-Cop" <me@whydoesitmatter.com> wrote in message
news:9KydnTFY_eybpTjYnZ2dnUVZ_h2pnZ2d@giganews.com ...
> My phone arrived at Nokia yesterday. I don't know how fast it will get
> back here. I am not counting on having it before the weekend. It would
> never stop with the freezing up or shutting down. I always had to open
> the battery door, take out and put it back in, to use it after a shut down
> or lock up .. Nokia said send it to them. I had a August version of the
> firmware, I asked that they update it before sending it back to me if
> there was a more current update. I still can't get over the 10 BUSINESS
> DAY turn around from repair .. AWFUL and UNACCEPTABLE ..
>
> Diane
>
> PS .. When I called Tech Support I was talking to AMERICA !!!
>
PS .. replying to myself from my home computer .. I get this email from
Nokia [after complaining about the 10 business days for repair] that it is
more than unacceptable .. I think I am going to look for another phone, NOT
NOKIA and sell mine as new, as it will be new, when I get it back. They
write back as say, " By the way, the 10 business days does NOT include
shipping time ... " Is it me? OR do they suck ??? I am in Florida. I
tried to find a shop to repair it. Would you believe that there aren't any
shops in Central Florida that can repair a N93 ... So I said, well .. how
about I drive down to Miami .. you MUST have a repair facility in Miami or
Ft Lauderdale or SOMEWHERE in South Florida. NOPE .. NOTHING ...

Diane