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Old April 16th, 2008, 02:23 AM
rlsusenet@NOSPAMPUHLEEZschnapp.org
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Default Questions re: SERO

e wrote:
> My son switched from T-Mobile to SERO today, and is delighted with the
> numbers. He gave T-Mobile a chance to come up with something close, but
> the best their 'retention' droid could offer was still a mile away.
>
> He's been getting some very curious overseas cellspam, so is happy to
> change numbers. It's like a clean slate.
>
> The SERO plan provides "unlimited data", but there's nothing about how
> that data is to be used. Though it's trivial to connect a laptop to an
> EVDO-equipped phone (Centro, Treo, etc.), that is probably beyond the
> SERO plan. Or is it?


That's called "tethering". I don't know whether you can get that
feature added to a SERO account, but you probably can. If you tether
without explicitly adding it to your account, they can detect it, and
you /might/ end up with a big bill for it.
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Old April 16th, 2008, 05:24 AM
dafydd
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Default Questions re: SERO

On Apr 16, 12:01 am, "rlsuse...@NOSPAMPUHLEEZschnapp.org"
<NoSuchPer...@bigfoot.com> wrote:
> e wrote:
> > My son switched from T-Mobile to SERO today, and is delighted with the
> > numbers. He gave T-Mobile a chance to come up with something close, but
> > the best their 'retention' droid could offer was still a mile away.

>
> > He's been getting some very curious overseas cellspam, so is happy to
> > change numbers. It's like a clean slate.

>
> > The SERO plan provides "unlimited data", but there's nothing about how
> > that data is to be used. Though it's trivial to connect a laptop to an
> > EVDO-equipped phone (Centro, Treo, etc.), that is probably beyond the
> > SERO plan. Or is it?

>
> That's called "tethering". I don't know whether you can get that
> feature added to a SERO account, but you probably can. If you tether
> without explicitly adding it to your account, they can detect it, and
> you /might/ end up with a big bill for it.


Currently, on all newer equipment anyway, there are barriers in place
to keep you from tethering
your phone to a PC and using that for your internet without a specific
phone-as-modem attachable.
I have heard of 3rd party programs that are available to circumvent
this, but otherwise, if you try to
use your phone to connect a PC to the internet you would wind up
getting nothing but an error message.
I have not heard of or seen anyone's bill where they have a vision or
powervision option getting charged
extra 'casual usage charges' for using the phone as a modem, IF their
particular device allows connection
without the phone as modem add-on, or if they have been using the
aforementioned 3rd party program.
As a customer service agent, if we did receivie a call or email from
someone getting charged for data when they
had an existing vision or powervision feature, we would credit the
overage. The one caveat to this would be
on older phones that connect to the web a little differently and
actually would be charged per minute while
being used as a modem. These are a dead give away however as they are
typically 2g devices and actually
'dial in' to the web to connect.

If you are wishing to use the device to tether a PC to the internet, I
would personally suggest adding the PAM
attachable. This way if you have issues with your connection, help is
available to try and get it corrected. We
do not help troubleshoot persons 3rd party software problems, as they
are strictly 'use at your own risk', and
technically, are in violation of the terms of use agreement, in terms
of circumventing the system to tether. As
I am writing this from home, I do not have information in front of me
as to how much extra on the SERO plan the
PAM attachable is, but I will check into it for you and post the
answer later on.
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  #3 (permalink)  
Old April 16th, 2008, 11:47 AM
e
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Default Questions re: SERO

dafydd wrote:
> On Apr 16, 12:01 am, "rlsuse...@NOSPAMPUHLEEZschnapp.org"
> <NoSuchPer...@bigfoot.com> wrote:
>> e wrote:
>>> My son switched from T-Mobile to SERO today, and is delighted with the
>>> numbers. He gave T-Mobile a chance to come up with something close, but
>>> the best their 'retention' droid could offer was still a mile away.
>>> He's been getting some very curious overseas cellspam, so is happy to
>>> change numbers. It's like a clean slate.
>>> The SERO plan provides "unlimited data", but there's nothing about how
>>> that data is to be used. Though it's trivial to connect a laptop to an
>>> EVDO-equipped phone (Centro, Treo, etc.), that is probably beyond the
>>> SERO plan. Or is it?

>> That's called "tethering". I don't know whether you can get that
>> feature added to a SERO account, but you probably can. If you tether
>> without explicitly adding it to your account, they can detect it, and
>> you /might/ end up with a big bill for it.

>
> Currently, on all newer equipment anyway, there are barriers in place
> to keep you from tethering
> your phone to a PC and using that for your internet without a specific
> phone-as-modem attachable.
> I have heard of 3rd party programs that are available to circumvent
> this, but otherwise, if you try to
> use your phone to connect a PC to the internet you would wind up
> getting nothing but an error message.
> I have not heard of or seen anyone's bill where they have a vision or
> powervision option getting charged
> extra 'casual usage charges' for using the phone as a modem, IF their
> particular device allows connection
> without the phone as modem add-on, or if they have been using the
> aforementioned 3rd party program.
> As a customer service agent, if we did receivie a call or email from
> someone getting charged for data when they
> had an existing vision or powervision feature, we would credit the
> overage. The one caveat to this would be
> on older phones that connect to the web a little differently and
> actually would be charged per minute while
> being used as a modem. These are a dead give away however as they are
> typically 2g devices and actually
> 'dial in' to the web to connect.
>
> If you are wishing to use the device to tether a PC to the internet, I
> would personally suggest adding the PAM
> attachable. This way if you have issues with your connection, help is
> available to try and get it corrected. We
> do not help troubleshoot persons 3rd party software problems, as they
> are strictly 'use at your own risk', and
> technically, are in violation of the terms of use agreement, in terms
> of circumventing the system to tether. As
> I am writing this from home, I do not have information in front of me
> as to how much extra on the SERO plan the
> PAM attachable is, but I will check into it for you and post the
> answer later on.



That will be helpful -- thank you. Actually, despite
some negative stories we've heard about Sprint, our
experience over the past decade has been excellent. We
call the company about once or twice a year for one
reason or another (change Mexico options, whatever) and
I cannot recall the last time a call was dropped. We
once lost a phone, and two days later a new one showed
up at no charge. What more can I ask for?

So it's called "Tethering"? Well, my assistant set that
up and I never thought it was anything special. Perhaps
once a month I'll connect my Treo 755p to my laptop at
some airport and check email. I've never been billed for
it. ???

A happy camper,

Ike
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