Any News on T-Mobile and Sprint Merger in Feb. 2007

knightrhythms@gmail.com wrote:
> The
> 2 companies as mention in this forum have completely non compatable
> networks, allowing that did not stop Sprint and Nextel from merging,
> but Nextels iDEN at least is original.

Not to mention, iDen has no direct upgrade path, and Nextel had been
speculated to be migrating in the long term to CDMA anyway. Not that
the Nextel/Sprint merger made any sense anyway, and we're now seeing the
disastrous results of this.

Sprint should be loathe to make the same mistake again.


> I will offer though that Sprint
> would definitely benefit from gleaning the customer service expertise
> from T-mobile's higher ups in that part of their organization.

In theory yes. In reality? Sprint couldn't deliver good CS even by
accident.


--
E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply.

I don't consider the merger disastrous! Sprint is being very aggressive
about quickly locating CDMA equipment on existing Nextel towers here in
California especially in areas that have a high nimby count. Kudos to
Sprint. They kick-ass!


*SNIP*

"Isaiah Beard" <sacredpoet@sacredpoet.com> wrote in message
news:12ngutb65o32u2f@corp.supernews.com...
> knightrhythms@gmail.com wrote:
.. Not that
> the Nextel/Sprint merger made any sense anyway, and we're now seeing the
> disastrous results of this.
>
> Sprint should be loathe to make the same mistake again.
>

Sneaking in here ...

"Isaiah Beard" <sacredpoet@sacredpoet.com> wrote in message
news:12ngutb65o32u2f@corp.supernews.com...
> knightrhythms@gmail.com wrote:
<snipped>
> In theory yes. In reality? Sprint couldn't deliver good CS even by
> accident.

Methinks things have been improving in CS quite a bit, as I had to deal with
them with a plan change (found out I was eligible for a 20% discount). For
that discount, I had to get a new account number and a new billing cycle.
Was a bit confused on the prorations on the old and new account, and they
helped yours truly to understand them in very short order.

I for one can't complain, especially with the new lower price on the plan.

1200 Min. N&W starting @ 8:00PM.
3 phones on the account.
Vision picture pack on primary phone and on one secondary phone.
$5 F&CA roaming option.
Sprint to Home & M2M options included.
Am still getting 5% credit off all line item charges.
Old cost, including taxes, surcharges etc - $94/mo.
New cost - $68

Bob

In article <gAieh.8927$1s6.2066@newsread2.news.pas.earthlink. net>, Bob Smith wrote:

> Methinks things have been improving in CS quite a bit

If so, cool. It's about time.



--
Steve Sobol, Professional Geek ** Java/VB/VC/PHP/Perl ** Linux/*BSD/Windows
Victorville, California PGP:0xE3AE35ED

It's all fun and games until someone starts a bonfire in the living room.

Mij Adyaw wrote:
> I don't consider the merger disastrous!

That would make one person. And a not very informed one, at that.

> Sprint is being very aggressive
> about quickly locating CDMA equipment on existing Nextel towers here in
> California especially in areas that have a high nimby count.

And in the meantime, they have failed to attract any net adds worth
mentioning, are still losing Nextel customers, and have not fixed
customer service. Yeah, real progress.




--
E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply.

Bob Smith wrote:
> Sneaking in here ...
>
> "Isaiah Beard" <sacredpoet@sacredpoet.com> wrote in message
> news:12ngutb65o32u2f@corp.supernews.com...
>> knightrhythms@gmail.com wrote:
> <snipped>
>> In theory yes. In reality? Sprint couldn't deliver good CS even by
>> accident.
>
> Methinks things have been improving in CS quite a bit, as I had to deal with
> them with a plan change (found out I was eligible for a 20% discount).

The problem is that for every good experience, there are tons of bad
ones. Take me for instance. Once again, Sprint screwed up my data
provisioning and I first was charged overage for unlimited data use (I
have the plan that allows tethering), and THEN was forced to deal with
not having vision access at all.

Two two weeks and 7 calls to fix.


--
E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply.

Isaiah Beard <sacredpoet@sacredpoet.com> wrote:
> Mij Adyaw wrote:
>> I don't consider the merger disastrous!
>
> That would make one person. And a not very informed one, at that.
>
>> Sprint is being very aggressive
>> about quickly locating CDMA equipment on existing Nextel towers here in
>> California especially in areas that have a high nimby count.
>
> And in the meantime, they have failed to attract any net adds worth
> mentioning, are still losing Nextel customers, and have not fixed
> customer service. Yeah, real progress.
>

Verizon just gave me 100 complimentary "churntool" minutes for 3 months on
each phone because I was about to exceed my minutes and I asked them what I
can do. It was very nice. Further, I can still view my balance online; with
Sprint PCS, their balance becomes completely unavailable with even the
slightest change to an account. I don't know what kind of rinky dink
operation they run in IT ... but it is less than adequate by all means.

--
Thomas T. Veldhouse
Key Fingerprint: D281 77A5 63EE 82C5 5E68 00E4 7868 0ADC 4EFB 39F0

I see some advantages to it. They got the customer base, the
antenna site locations, the frequency, as in the new frequency that the
FCC says iden has to move to. Those are all assets. Whether Sprint
paid a fair price, I do not know.