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  #1 (permalink)  
Old November 15th, 2007, 08:26 PM
RHinNC
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Default Consumer Reports Ratings are Out----Verizon top carrier in 14 out of 20 cities, T-Mobile top carrier in 3 cities

It really matters where and how you use your phone. Most of my phone service
is done within 20 miles of my home. There is a Sprint tower within 1/4 mile
from my house. I have full EVDO service and it works very well, for me and
has for the past 7 years.

Plus the fact that my family in California, Washington State, West Virginia,
and Massachusetts all use Sprint. Sort of a no-brainer.

When they do these surveys they are bound to be wild variances. No one
phone/service will do everything for everybody.

"SMS" <scharf.steven@geemail.com> wrote in message
news:45761f08$0$82584$742ec2ed@news.sonic.net...
> The January 2007 Consumer Reports has their annual survey of cellular
> phone service out. They surveyed about 43,000 cellular subscribers and
> rate the carriers in 20 metropolitan areas on metrics of coverage, network
> congestion, dropped calls, and static.
>
> As in previous years, Verizon is the top carrier in most metro areas, but
> T-Mobile and Alltel also did well in many areas.
>
> The most amusing part of the story is the sidebar about Cingular's claim
> of "fewest dropped calls." Consumer Reports states: "our own surveys have
> found Cingular to be only about average when it comes to dropped calls and
> one of the poorer performers in terms of overall satisfaction."
>
> This annual survey is statistically the most accurate survey of wireless
> carriers, though J.D. Power's survey of about 24,000 users has a similarly
> small margin of errer. JD Power reached essentially the same conclusions
> as Consumer Reports, with Verizon and T-Mobile leading in all regions.
>
> The metro areas where Verizon had a significant lead over Cingular (8 or
> more points) were Los Angeles, Minneapolis, Phoenix, San Diego, San
> Francisco, Tampa, and Washington D.C..



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  #2 (permalink)  
Old November 15th, 2007, 08:26 PM
SMS
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Default Consumer Reports Ratings are Out----Verizon top carrier in 14out of 20 cities, T-Mobile top carrier in 3 cities

RHinNC wrote:

> When they do these surveys they are bound to be wild variances. No one
> phone/service will do everything for everybody.


The reason that they use such a large sample size is to eliminate wide
variances that can occur. It all evens out when the sample size is so
large. For every person that is close to a tower and gets great service
from a carrier, there is someone else in the opposite situation. They
won't report results if the sample size isn't sufficient to ensure that
wild variances won't occur.

There will always be situations where the highest rated carrier doesn't
have coverage at a specific subscriber's home, office, or frequently
visited locations.
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  #3 (permalink)  
Old November 15th, 2007, 08:26 PM
Jackzwick
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Default Consumer Reports Ratings are Out----Verizon top carrier in 14 out of 20 cities, T-Mobile top carrier in 3 cities

In article <G%Zeh.308$dD2.32@tornado.southeast.rr.com>,
"RHinNC" <rhinnc@[get rid of this] hotmail.com> wrote:

> It really matters where and how you use your phone. Most of my phone service
> is done within 20 miles of my home. There is a Sprint tower within 1/4 mile
> from my house. I have full EVDO service and it works very well, for me and
> has for the past 7 years.
>
> Plus the fact that my family in California, Washington State, West Virginia,
> and Massachusetts all use Sprint. Sort of a no-brainer.
>
> When they do these surveys they are bound to be wild variances. No one
> phone/service will do everything for everybody.


But every year, the Yankee Group, JD Power, and Consumers Reports reach
the same conclusion.

Cingular is poor in Customer Service, Sprint is worst.
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  #4 (permalink)  
Old November 15th, 2007, 08:26 PM
Andy
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Default Consumer Reports Ratings are Out----Verizon top carrier in 14 out of 20 cities, T-Mobile top carrier in 3 cities

i dont agree i have had sprint and the crs's are very polite and friendly in
maine whare i have a service plan with them.
had charges removed in one call call backs to mak sure all is well ect

--
AL'S COMPUTERS
"Jackzwick" <jackzwick@yahoo.com> wrote in message
news:jackzwick-D0DB4E.06310712122006@news.dallas.sbcglobal.net...
> In article <G%Zeh.308$dD2.32@tornado.southeast.rr.com>,
> "RHinNC" <rhinnc@[get rid of this] hotmail.com> wrote:
>
> > It really matters where and how you use your phone. Most of my phone

service
> > is done within 20 miles of my home. There is a Sprint tower within 1/4

mile
> > from my house. I have full EVDO service and it works very well, for me

and
> > has for the past 7 years.
> >
> > Plus the fact that my family in California, Washington State, West

Virginia,
> > and Massachusetts all use Sprint. Sort of a no-brainer.
> >
> > When they do these surveys they are bound to be wild variances. No one
> > phone/service will do everything for everybody.

>
> But every year, the Yankee Group, JD Power, and Consumers Reports reach
> the same conclusion.
>
> Cingular is poor in Customer Service, Sprint is worst.



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  #5 (permalink)  
Old November 15th, 2007, 08:26 PM
jjim
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Default Consumer Reports Ratings are Out----Verizon top carrier in 14 out of 20 cities, T-Mobile top carrier in 3 cities

On Wed, 13 Dec 2006 07:34:58 +0000, Andy wrote:

> i dont agree i have had sprint and the crs's are very polite and friendly
> in maine whare i have a service plan with them. had charges removed in one
> call call backs to mak sure all is well ect
>
> --
> AL'S COMPUTERS
> "Jackzwick" <jackzwick@yahoo.com> wrote in message
> news:jackzwick-D0DB4E.06310712122006@news.dallas.sbcglobal.net...
>

I also don't agree. I switched from Alltel to Sprint about three months
ago and have nothing but good service, good customer support, and good
tech support. I use the PalmTreo 700p. I had many problems with Alltel
and caught them in 2300.00 in overcharges, still battling with them. I
just brought two more of my phones over to Sprint, and as soon as my other
contract expires, three more will move over. I even brought two from
Nextel, they seemed really happy about that. Got the Treo for free and
other phones at rock bottom.....

--
gone in less than one second---------->>>>>>>>>>>>
jjim..........registered linux user 281836
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  #6 (permalink)  
Old November 15th, 2007, 08:26 PM
Ness net
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Default Consumer Reports Ratings are Out----Verizon top carrier in 14 out of 20 cities, T-Mobile top carrier in 3 cities

"I just brought two more of my phones over to Sprint".....

"I even brought two from Nextel"

I assume you mean phone NUMBERS, right?

Sprint doesn't activate non-Sprint phones on their network, period.
And... Nextel is iDEN, Sprint is CDMA (a Nextel phone won't work on CDMA)


"jjim" <jimactivist@spam.com> wrote in message news:pan.2006.12.13.13.06.39.788565@spam.com...
> I also don't agree. I switched from Alltel to Sprint about three months
> ago and have nothing but good service, good customer support, and good
> tech support. I use the PalmTreo 700p. I had many problems with Alltel
> and caught them in 2300.00 in overcharges, still battling with them. I
> just brought two more of my phones over to Sprint, and as soon as my other
> contract expires, three more will move over. I even brought two from
> Nextel, they seemed really happy about that. Got the Treo for free and
> other phones at rock bottom.....
>
> --
> gone in less than one second---------->>>>>>>>>>>>
> jjim..........registered linux user 281836



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  #7 (permalink)  
Old November 15th, 2007, 08:26 PM
jjim
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Default Consumer Reports Ratings are Out----Verizon top carrier in 14 out of 20 cities, T-Mobile top carrier in 3 cities

On Wed, 13 Dec 2006 11:04:44 -0800, Ness net wrote:

> "I just brought two more of my phones over to Sprint".....
>
> "I even brought two from Nextel"
>
> I assume you mean phone NUMBERS, right?
>
> Sprint doesn't activate non-Sprint phones on their network, period. And...
> Nextel is iDEN, Sprint is CDMA (a Nextel phone won't work on CDMA)
>
>
> "jjim" <jimactivist@spam.com> wrote in message
> news:pan.2006.12.13.13.06.39.788565@spam.com...
>> [quoted text muted]


yes phone lines, not phones...sorry about that...

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  #8 (permalink)  
Old November 15th, 2007, 08:26 PM
Andy
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Default Consumer Reports Ratings are Out----Verizon top carrier in 14 out of 20 cities, T-Mobile top carrier in 3 cities

thanks jim i would love to see more sprint pots on this group or maby get
time warner news admins to add a group for sprint users

--
AL'S COMPUTERS
"jjim" <jimactivist@spam.com> wrote in message
news:pan.2006.12.13.13.06.39.788565@spam.com...
> On Wed, 13 Dec 2006 07:34:58 +0000, Andy wrote:
>
> > i dont agree i have had sprint and the crs's are very polite and

friendly
> > in maine whare i have a service plan with them. had charges removed in

one
> > call call backs to mak sure all is well ect
> >
> > --
> > AL'S COMPUTERS
> > "Jackzwick" <jackzwick@yahoo.com> wrote in message
> > news:jackzwick-D0DB4E.06310712122006@news.dallas.sbcglobal.net...
> >

> I also don't agree. I switched from Alltel to Sprint about three months
> ago and have nothing but good service, good customer support, and good
> tech support. I use the PalmTreo 700p. I had many problems with Alltel
> and caught them in 2300.00 in overcharges, still battling with them. I
> just brought two more of my phones over to Sprint, and as soon as my other
> contract expires, three more will move over. I even brought two from
> Nextel, they seemed really happy about that. Got the Treo for free and
> other phones at rock bottom.....
>
> --
> gone in less than one second---------->>>>>>>>>>>>
> jjim..........registered linux user 281836



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  #9 (permalink)  
Old November 15th, 2007, 08:26 PM
Todd Allcock
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Default Consumer Reports Ratings are Out----Verizon top carrier in 14 out of 20 cities,T-Mobile top carrier in 3 cities

At 14 Dec 2006 06:48:49 +0000 Andy wrote:
> thanks jim i would love to see more sprint pots on this group or maby

get
> time warner news admins to add a group for sprint users


alt.cellular.sprintpcs has been around almost as long as, well..., Sprint
PCS has! ;-)


--
Posted via a free Usenet account from http://www.teranews.com

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  #10 (permalink)  
Old November 15th, 2007, 08:26 PM
jjim
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Default Consumer Reports Ratings are Out----Verizon top carrier in 14 out of 20 cities, T-Mobile top carrier in 3 cities

On Thu, 14 Dec 2006 06:48:49 +0000, Andy wrote:

> thanks jim i would love to see more sprint pots on this group or maby get
> time warner news admins to add a group for sprint users
>
> --
> AL'S COMPUTERS
> "jjim" <jimactivist@spam.com> wrote in message
> news:pan.2006.12.13.13.06.39.788565@spam.com...
>> [quoted text muted]

> friendly
>> [quoted text muted]

> one
>> [quoted text muted]


I am posting off of alt.cellular.sprintpcs

--
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