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  #1 (permalink)  
Old November 15th, 2007
Thomas T. Veldhouse
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Default Does ESN change still reset rebate?

Does an ESN change still reset the time period [two years] that you have to
wait to get the $150 rebate on a new phone purchase?

--
Thomas T. Veldhouse

Ninety percent of the politicians give the other ten percent a bad reputation.
-- Henry Kissinger


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  #2 (permalink)  
Old November 15th, 2007
Joel Koltner
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Default Does ESN change still reset rebate?

"Thomas T. Veldhouse" <veldy71@yahoo.com> wrote in message
news:CBsRi.2196$vq6.1740@textfe.usenetserver.com.. .
> Does an ESN change still reset the time period [two years] that you have to
> wait to get the $150 rebate on a new phone purchase?


Unfortuntaely, yes it does.

At least in the general case of your buying yourself a new phone from, e.g.,
eBay or a store and having it activated. I suppose they might make exceptions
if it's a warranty replacement? -- I'm not sure.


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  #3 (permalink)  
Old November 15th, 2007
GK
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Default Does ESN change still reset rebate?

Thomas T. Veldhouse wrote:
> Does an ESN change still reset the time period [two years] that you have to
> wait to get the $150 rebate on a new phone purchase?
>

One of my kid's phones just started to have too many electronic and
physical problems (missing battery cover, etc.). I bought a replacement
phone on EBay and Sprint still let me keep the rebate schedule since it
was a replacement phone for technical issues, but I had to insist on it
and remind them when it was activated.

GK
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  #4 (permalink)  
Old November 15th, 2007
Thomas T. Veldhouse
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Default Does ESN change still reset rebate?

Joel Koltner <JKolstad71HatesSpam@yahoo.com> wrote:
> "Thomas T. Veldhouse" <veldy71@yahoo.com> wrote in message
> news:CBsRi.2196$vq6.1740@textfe.usenetserver.com.. .
>> Does an ESN change still reset the time period [two years] that you have to
>> wait to get the $150 rebate on a new phone purchase?

>
> Unfortuntaely, yes it does.
>
> At least in the general case of your buying yourself a new phone from, e.g.,
> eBay or a store and having it activated. I suppose they might make exceptions
> if it's a warranty replacement? -- I'm not sure.
>


They never made the exception for me [Daughter had an insurance replacement
and also, I had major issues with them ... see post from August 2006].
Anyway, I note some nice new phones, so I just thought I would check to see if
they have come to their senses yet.

--
Thomas T. Veldhouse

Ninety percent of the politicians give the other ten percent a bad reputation.
-- Henry Kissinger


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  #5 (permalink)  
Old November 15th, 2007
Thomas T. Veldhouse
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Default Does ESN change still reset rebate?

GK <ontheair247@atverizondot.net> wrote:
> Thomas T. Veldhouse wrote:
>> Does an ESN change still reset the time period [two years] that you have to
>> wait to get the $150 rebate on a new phone purchase?
>>

> One of my kid's phones just started to have too many electronic and
> physical problems (missing battery cover, etc.). I bought a replacement
> phone on EBay and Sprint still let me keep the rebate schedule since it
> was a replacement phone for technical issues, but I had to insist on it
> and remind them when it was activated.


How do you know they let you keep it? I ask sincerely. They put "notes" in
the system, or even "executive notes" that say thing like "contract was not
actually extended" or "rebate offer should be allowed in September", but it
turns out that the vast majority of those notes have no enforcement power.

Just double check that they made the exception for you.

I am sad to hear that they still use this silly system; it should be based
100% on when you last purchased a new phone under contract.

--
Thomas T. Veldhouse

Ninety percent of the politicians give the other ten percent a bad reputation.
-- Henry Kissinger


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  #6 (permalink)  
Old November 15th, 2007
William Hershman
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Default Does ESN change still reset rebate?


"Thomas T. Veldhouse" <veldy71@yahoo.com> wrote in message
news:TlIRi.2203$vq6.1986@textfe.usenetserver.com.. .
> GK <ontheair247@atverizondot.net> wrote:
>> Thomas T. Veldhouse wrote:
>>> Does an ESN change still reset the time period [two years] that you have
>>> to
>>> wait to get the $150 rebate on a new phone purchase?
>>>

>> One of my kid's phones just started to have too many electronic and
>> physical problems (missing battery cover, etc.). I bought a replacement
>> phone on EBay and Sprint still let me keep the rebate schedule since it
>> was a replacement phone for technical issues, but I had to insist on it
>> and remind them when it was activated.

>
> How do you know they let you keep it? I ask sincerely. They put "notes"
> in
> the system, or even "executive notes" that say thing like "contract was
> not
> actually extended" or "rebate offer should be allowed in September", but
> it
> turns out that the vast majority of those notes have no enforcement power.
>
> Just double check that they made the exception for you.
>
> I am sad to hear that they still use this silly system; it should be based
> 100% on when you last purchased a new phone under contract.
>
> --
> Thomas T. Veldhouse
>
> Ninety percent of the politicians give the other ten percent a bad
> reputation.
> -- Henry Kissinger
>



The Sprint website (
https://manage.sprintpcs.com/special...bateWelcome.do ) says
"Customer's eligibility date is set at the time an equipment discount is
given."


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  #7 (permalink)  
Old November 15th, 2007
GK
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Posts: n/a
Default Does ESN change still reset rebate?

William Hershman wrote:
> "Thomas T. Veldhouse" <veldy71@yahoo.com> wrote in message
> news:TlIRi.2203$vq6.1986@textfe.usenetserver.com.. .
>> GK <ontheair247@atverizondot.net> wrote:
>>> Thomas T. Veldhouse wrote:

>>
>> How do you know they let you keep it? I ask sincerely. They put "notes"
>> in
>> the system, or even "executive notes" that say thing like "contract was
>> not
>> actually extended" or "rebate offer should be allowed in September", but
>> it
>> turns out that the vast majority of those notes have no enforcement power.
>>
>> Just double check that they made the exception for you.
>>
>> I am sad to hear that they still use this silly system; it should be based
>> 100% on when you last purchased a new phone under contract.
>>
>> --
>> Thomas T. Veldhouse
>>


> The Sprint website (
> https://manage.sprintpcs.com/special...bateWelcome.do ) says
> "Customer's eligibility date is set at the time an equipment discount is
> given."
>
>


Already checked by phone and online.

GK
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