website broken

Well, now Sprint has messed up access to the Sprintpcs website.
I had been happy using the site to take care of my account rather then
using the phone. BUT
They are reregistering users and I've been waiting over a hour for them
to text a validation code to my phone.
Meanwhile I can't do anything in the website, like check my usage or
more important pay my bill.

Not much left for them to mess up with their CS.

VikingSail wrote:
> Well, now Sprint has messed up access to the Sprintpcs website.
> I had been happy using the site to take care of my account rather then
> using the phone. BUT
> They are reregistering users and I've been waiting over a hour for them
> to text a validation code to my phone.
> Meanwhile I can't do anything in the website, like check my usage or
> more important pay my bill.
>
> Not much left for them to mess up with their CS.

Interesting. I received a notice several weeks ago, announcing that the
site would be unavailable to me for 3 days, while they migrated my
records to a new system.

Sure enough, at the end of that 3-day period, I re-registered and
everything's working like a charm. In fact, it's working for me BETTER
than before: Because I had had Retention fix a problem with my account a
couple of weeks ago (giving me the unlimited SMS that my account was
supposed to have, instead of 500/month), I was (as usual) locked out of
"current usage" stats until the end of the billing period, which is in a
few days. On this new system, I'm no longer locked out, and can see all
my current usage stats.

That's one annoyance out of the way!

Oh my god, late this afternoon it worked.
ok I have to give one point to sprint CS.
and I made my payment.
VikingSail wrote:
> Well, now Sprint has messed up access to the Sprintpcs website.
> I had been happy using the site to take care of my account rather then
> using the phone. BUT
> They are reregistering users and I've been waiting over a hour for them
> to text a validation code to my phone.
> Meanwhile I can't do anything in the website, like check my usage or
> more important pay my bill.
>
> Not much left for them to mess up with their CS.

I like the new site. Works well for me. I had a small upgrade problem with
Sprint but Executive Services worked it out for me just wonderful. I got any
phone I wanted (actually 2) for the web price with mail-in rebates instant.
I am very happy. I love that Blackberry.

Porter


On 2/25/08 8:16 PM, in article 13s6q3tmrdgsib9@corp.supernews.com,
"VikingSail" <vikingsail@earthlink.net> wrote:

> Oh my god, late this afternoon it worked.
> ok I have to give one point to sprint CS.
> and I made my payment.
> VikingSail wrote:
>> Well, now Sprint has messed up access to the Sprintpcs website.
>> I had been happy using the site to take care of my account rather then
>> using the phone. BUT
>> They are reregistering users and I've been waiting over a hour for them
>> to text a validation code to my phone.
>> Meanwhile I can't do anything in the website, like check my usage or
>> more important pay my bill.
>>
>> Not much left for them to mess up with their CS.