T-Mobile wins accolades from J.D. Power again

At 10 May 2008 13:08:09 +0000 Meg wrote:
> So what's your story with T-Mobile?

What's your story with this post? You didn't bother posting it in the
generic cellular group (alt.cellular) or either T-Mobile group (the current
alt.cellular.t-mobile or the mostly abandoned alt.gsm.carriers.voicestream)-
only the Verizon group where it is likely to be construed as trolling.

> Is the carrier as hot as J.D. Power
> thinks? I welcome your comments and experiences. You get bonus points if
> you're T-Mobile's 30 millionth customer. The carrier announced it had
> reached that milestone yesterday.

Then the "30 millionth customer" doesn't really have many experiences to
share with us if he or she has only been with T-Mo for 24 HOURS, agreed?

> And considering T-Mobile launched its 3G
> network on Monday, it's been a big week. Congratulations to T-Mobile.


Yep, congratulations! Dead last, by several years, in a field of four
nationwide carriers to launch 3G, and on a non-standard frequency supported
by exactly ONE handset they sell! A proud day indeed. Next year I hear
they're launching touch-tone dialing!

Kidding, and sarcasm, aside, as a six-plus year T-Mo customer, I find T-
Mo's customer service to be excellent, indeed. It has to be, though, since
all other aspects of the service (except price) are weaker than the
competition- coverage, phone selection and lack of a nationwide high-speed
data network.

The price and the CS are all that keeps me around, and unless they offer
some decent high-end PDA phones with their odd-ball 3G service PRONTO, I'll
be testing the lousy-rated CS over at Sprint on a SERO plan by year's-end.

Todd Allcock <elecconnec@AmericaOnLine.com> wrote in
news:sWtVj.27762$em5.26304@fe117.usenetserver.com:

> What's your story with this post? You didn't bother posting it in the
> generic cellular group (alt.cellular) or either T-Mobile group (the
> current alt.cellular.t-mobile or the mostly abandoned
> alt.gsm.carriers.voicestream)-
> only the Verizon group where it is likely to be construed as
> trolling.
>
>

He was trying to show it to the biggest disgruntled audience?...(c;

On Sun, 11 May 2008 17:37:08 +0000, Larry <noone@home.com> wrote:

>Todd Allcock <elecconnec@AmericaOnLine.com> wrote in
>news:sWtVj.27762$em5.26304@fe117.usenetserver.com :
>
>> What's your story with this post? You didn't bother posting it in the
>> generic cellular group (alt.cellular) or either T-Mobile group (the
>> current alt.cellular.t-mobile or the mostly abandoned
>> alt.gsm.carriers.voicestream)-
>> only the Verizon group where it is likely to be construed as
>> trolling.
>>
>>
>
>He was trying to show it to the biggest disgruntled audience?...(c;

Then it should have been posted to the Sprint group.

On May 10, 8:32 pm, Todd Allcock <eleccon...@AmericaOnLine.com> wrote:
> At 10 May 2008 13:08:09 +0000 Meg wrote:
>
> > So what's your story with T-Mobile?
>
> What's your story with this post? You didn't bother posting it in the
> generic cellular group (alt.cellular) or either T-Mobile group (the current
> alt.cellular.t-mobile or the mostly abandoned alt.gsm.carriers.voicestream)-
> only the Verizon group where it is likely to be construed as trolling.
>
> > Is the carrier as hot as J.D. Power
> > thinks? I welcome your comments and experiences. You get bonus points if
> > you're T-Mobile's 30 millionth customer. The carrier announced it had
> > reached that milestone yesterday.
>
> Then the "30 millionth customer" doesn't really have many experiences to
> share with us if he or she has only been with T-Mo for 24 HOURS, agreed?
>
> > And considering T-Mobile launched its 3G
> > network on Monday, it's been a big week. Congratulations to T-Mobile.
>
> Yep, congratulations! Dead last, by several years, in a field of four
> nationwide carriers to launch 3G, and on a non-standard frequency supported
> by exactly ONE handset they sell! A proud day indeed. Next year I hear
> they're launching touch-tone dialing!
>
> Kidding, and sarcasm, aside, as a six-plus year T-Mo customer, I find T-
> Mo's customer service to be excellent, indeed. It has to be, though, since
> all other aspects of the service (except price) are weaker than the
> competition- coverage, phone selection and lack of a nationwide high-speed
> data network.

Considering that the number one and number two have a 12 year lead on
VoiceStream/T-Mobile and considering that they [AT&T and Verizon] have
the backing of their ILEC and considering that they are *the*
national cellular (850 Mhz) carriers (there can be only two in a
market) VS/T-Mobile has done very well for itself. If it weren't for
the lousy marriage of Sprint and Nextel T-Mobile would now be the
number three carrier in the US. As for 3G T-Mobile didn't have any
choice on what spectrum they could bid on. It's the same for AT&T
and Verizon. They couldn't use all the 3G frequencies that the rest
of the world uses either since the spectrum was already in use and
could not be easily re-organized. You can only use what you've got or
what you've been relegated to!

"Joe Seattle" <joeofseattle@yahoo.com> wrote in message
news:1417c60d-f4aa-430f-a96b-f437cdee72f1@x19g2000prg.googlegroups.com...
> Considering that the number one and number two have a 12 year lead on
> VoiceStream/T-Mobile and considering that they [AT&T and Verizon] have
> the backing of their ILEC and considering that they are *the*
> national cellular (850 Mhz) carriers (there can be only two in a
> market) VS/T-Mobile has done very well for itself.

I don't disagree. I've been a happy T-Mo customer since the Voicestream
days. I don't pretend, however, that T-Mo is perfect, or that they are
right carrier for everybody. I like them- coverage is good enough, and they
offer an excellent bang for the buck. There's nowhere else I could run a
family plan with unlimited data on two smartphones for $70.

> If it weren't for
> the lousy marriage of Sprint and Nextel T-Mobile would now be the
> number three carrier in the US.

Perhaps- if not for the lousy marriage, I think Sprint would be doing much
better than they are currently, and would likely still be ahead of T-Mo, but
that's immaterial to me- I choose my wireless carrier based on my needs, not
their ranking! ;-)

> As for 3G T-Mobile didn't have any
> choice on what spectrum they could bid on. It's the same for AT&T
> and Verizon. They couldn't use all the 3G frequencies that the rest
> of the world uses either since the spectrum was already in use and
> could not be easily re-organized. You can only use what you've got or
> what you've been relegated to!

Agreed- that excuses the problem, perhaps, but doesn't improve T-Mo's
position- the net result is that, for the time being, it'll force us to use
T-Mo-branded 3G handsets- I can't, for example, buy an unlocked AT&T Tilt,
and run it on T-Mo's 3G when it launches here in Denver, or for use in New
York, where I'll be next month.

Frankly, I'm not really desperate for the speed of 3G- I'd just like
simultaneous use of voice and data, so my calls don't roll to voicemail when
I'm retrieving e-mail!

My post was really in response to the fact that the OP was trolling- this
"great news" was posted to a Verizon group, but NOT to either T-Mo group!

Todd Allcock wrote:
> Frankly, I'm not really desperate for the speed of 3G- I'd just like
> simultaneous use of voice and data, so my calls don't roll to voicemail
> when I'm retrieving e-mail!

Very surprising to me, at times when I had my Sprint phone tethered to
my laptop, it would ring on incoming calls and I could answer the call.

At 14 May 2008 19:41:29 -0500 DTC wrote:
> Todd Allcock wrote:
> > Frankly, I'm not really desperate for the speed of 3G- I'd just like
simultaneous use of voice and data, so my calls don't roll to voicemail
when I'm retrieving e-mail!
>
> Very surprising to me, at times when I had my Sprint phone tethered to
> my laptop, it would ring on incoming calls and I could answer the call.

It's a luck of the draw thing- calls will ring through when connected on
GSM/EDGE if data isn't actively being transferred (like a web browsing
session when you're reading rather than loading a page) but if data is
actively being transferred (like a file download or synching e-mail with a
server) T-Mo doesn't interrupt the transfer for whatever reason ("that's
just the way it works" they say.) Ironically, if I fall back to 1G
(9.6kbpsCSD!) the data call will be dropped when a call comes in. One month,
as a test, I switched my e-mail settings to use CSD over adialup ISP to
reduced missed calls, and ran up over 800 minutes of CSD use, so I switched
back to unlimited GPRS!