Switching from postpaid to prepaid, how long does it take?
I called T-Mobile customer service yesterday and requested
they terminate my postpaid plan and replace it with a prepaid
plan (T-Mobile To Go). I was told my phone would not work
for 24 hours. So far it's been 26 hours and all that the phone
shows is "Unregistered SIM". This same phone (Moto RAZR V3)
worked fine on postpaid yesterday, and I was assured I could
continue to use it on prepaid.
Anyone gone this route before?
--
John Richards
Switching from postpaid to prepaid, how long does it take?
Sounds like some thing fell through the cracks. Are you sure you don't
need to get a new SIM?
John Richards wrote:
> I called T-Mobile customer service yesterday and requested
> they terminate my postpaid plan and replace it with a prepaid
> plan (T-Mobile To Go). I was told my phone would not work
> for 24 hours. So far it's been 26 hours and all that the phone
> shows is "Unregistered SIM". This same phone (Moto RAZR V3)
> worked fine on postpaid yesterday, and I was assured I could
> continue to use it on prepaid.
> Anyone gone this route before?
Switching from postpaid to prepaid, how long does it take?
I changed both my phones to prepaid and didn't have to change my sims. Give
them a call back.
"evadnikufesin" <evadnikufesin@gmail.invalidcom.domain> wrote in message
news:E4-dnV4GMaBpNKzbnZ2dnUVZ_t_inZ2d@comcast.com...
> BruceR wrote:
>> Sounds like some thing fell through the cracks. Are you sure you don't
>> need to get a new SIM?
>>
>
> Actually you absolutely DO need to get a new SIM. T-Mobile issues
> different SIMs for prepaid vs postpaid accounts and they don't "cross them
> over"..
>
> --
> "We are living in a gelded age..." -Savage
Switching from postpaid to prepaid, how long does it take?
This is completely false. T-Mobile does not have different SIMs for
postpaid and pre-paid. I would definately call them back to make sure the
SIM maintenance has been completed. Sometimes they get behind.
"evadnikufesin" <evadnikufesin@gmail.invalidcom.domain> wrote in message
news:E4-dnV4GMaBpNKzbnZ2dnUVZ_t_inZ2d@comcast.com...
> BruceR wrote:
>> Sounds like some thing fell through the cracks. Are you sure you don't
>> need to get a new SIM?
>>
>
> Actually you absolutely DO need to get a new SIM. T-Mobile issues
> different SIMs for prepaid vs postpaid accounts and they don't "cross them
> over"..
>
> --
> "We are living in a gelded age..." -Savage
Switching from postpaid to prepaid, how long does it take?
On Thu, 26 Apr 2007 23:57:57 -0400, John Richards wrote:
> I called T-Mobile customer service yesterday and requested
> they terminate my postpaid plan and replace it with a prepaid
> plan (T-Mobile To Go). I was told my phone would not work
> for 24 hours. So far it's been 26 hours and all that the phone
> shows is "Unregistered SIM". This same phone (Moto RAZR V3)
> worked fine on postpaid yesterday, and I was assured I could
> continue to use it on prepaid.
> Anyone gone this route before?
>
Switching from postpaid to prepaid, how long does it take?
Scott wrote:
> This is completely false. T-Mobile does not have different SIMs for
> postpaid and pre-paid. I would definately call them back to make sure the
> SIM maintenance has been completed. Sometimes they get behind.
>
Sorry .. it was late.. you're right.. only Hawaii had special pre-paid
sims....
Switching from postpaid to prepaid, how long does it take?
I did call back. The CSR said it sounded like the SIM had been
destroyed during the switchover from postpaid to prepaid. I was
advised to go to the nearest T-Mobile store and get a new SIM,
which I did. All is well now, and the CSR said they would give
me a credit for the $20 the new SIM cost me.
--
John Richards
"Scott" <scott@NOtsadaSPAM.net> wrote in message news:aSmYh.6172$2v1.1292@newssvr14.news.prodigy.ne t...
> This is completely false. T-Mobile does not have different SIMs for postpaid and pre-paid. I would definately call them back
> to make sure the SIM maintenance has been completed. Sometimes they get behind.
>
> "evadnikufesin" <evadnikufesin@gmail.invalidcom.domain> wrote in message news:E4-dnV4GMaBpNKzbnZ2dnUVZ_t_inZ2d@comcast.com...
>> BruceR wrote:
>>> Sounds like some thing fell through the cracks. Are you sure you don't need to get a new SIM?
>>>
>>
>> Actually you absolutely DO need to get a new SIM. T-Mobile issues different SIMs for prepaid vs postpaid accounts and they
>> don't "cross them over"..
Switching from postpaid to prepaid, how long does it take?
Hey no problem...I've been very sleepy before too.... :)
"evadnikufesin" <evadnikufesin@gmail.invalidcom.domain> wrote in message
news:dd-dna5x5ZKnlq_bnZ2dnUVZ_tDinZ2d@comcast.com...
> Scott wrote:
>> This is completely false. T-Mobile does not have different SIMs for
>> postpaid and pre-paid. I would definately call them back to make sure
>> the SIM maintenance has been completed. Sometimes they get behind.
>>
>
>
> Sorry .. it was late.. you're right.. only Hawaii had special pre-paid
> sims....
>
> color me dumbass I guess... *sigh*...
>
> --
> "We are living in a gelded age..." -Savage
Switching from postpaid to prepaid, how long does it take?
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