T-Mobile's Satisfactory Resolution?

T-Mobile's Satisfactory Resolution: Cut The Phone Line, Refuse To Refund
$1,766 In Erroneous Charges
<http://consumerist.com/consumer/updates/t+mobiles-satisfactory-resolution-cut-the-phone-line-refuse-to-refund-1766-in-erroneous-charges-307923.php>

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clifto wrote:
> T-Mobile's Satisfactory Resolution: Cut The Phone Line, Refuse To Refund
> $1,766 In Erroneous Charges
> <http://consumerist.com/consumer/updates/t+mobiles-satisfactory-resolution-cut-the-phone-line-refuse-to-refund-1766-in-erroneous-charges-307923.php>
>

"I was left with no choice but to file a BBB complaint."

Yeah, that'll have T-Mobile shaking with fear.

On 2007-10-09, SMS <scharf.steven@geemail.com> wrote:
> clifto wrote:
>> T-Mobile's Satisfactory Resolution: Cut The Phone Line, Refuse To Refund
>> $1,766 In Erroneous Charges
>> <http://consumerist.com/consumer/updates/t+mobiles-satisfactory-resolution-cut-the-phone-line-refuse-to-refund-1766-in-erroneous-charges-307923.php>
>>
>
> "I was left with no choice but to file a BBB complaint."
>
> Yeah, that'll have T-Mobile shaking with fear.

I'd be going to court.

--
Steve Sobol, Victorville, California PGP:0xE3AE35ED
"Drench yourself in words unspoken / Live your life with arms wide open
Today is where your book begins / The rest is still unwritten"
- Natasha Beddingfield

In message <slrnfgncrj.86o.sjsobol@amethyst.justthe.net> Steve Sobol
<sjsobol@JustThe.net> wrote:

>On 2007-10-09, SMS <scharf.steven@geemail.com> wrote:
>> clifto wrote:
>>> T-Mobile's Satisfactory Resolution: Cut The Phone Line, Refuse To Refund
>>> $1,766 In Erroneous Charges
>>> <http://consumerist.com/consumer/updates/t+mobiles-satisfactory-resolution-cut-the-phone-line-refuse-to-refund-1766-in-erroneous-charges-307923.php>
>>>
>>
>> "I was left with no choice but to file a BBB complaint."
>>
>> Yeah, that'll have T-Mobile shaking with fear.
>
>I'd be going to court.

BBB is a good start though, since many companies do respond to BBB
complaints and take them very seriously, as it shows that you took all
reasonable steps to attempt to reach resolution.

Registered letters describing the problem aren't a bad idea either.

--
You can get more with a kind word and a 2x4 than just a kind word.