Verizon Opens Wallet to Settle Raft of Early Termination Lawsuits
In message <20080712122724.5600fab4.noway@nohow.not>, Dave
<noway@nohow.not> wrote:
>> Most carriers, including Verizon, have altered their ETF policies and
>> implemented the practice of prorating the fees based on the length of
>> time remaining on the contract.
>
>If verizon is doing that, it must be a recent development.
Indeed - and about goddanm time, too.
Not only do those rapacious ****ers renew your "contract" but they
charged you the full ETF even if you cancel ONE DAY early.
>A couple
>years ago, we cancelled a Verizon 2-year contract at 2 years PLUS ONE
>DAY, and Verizon wanted to charge us $175 X 2 for an ETF. Bastards.
>They've lost us for life for that shit.
Same here. In my case, although the "2-year contract" period was over
by several months, Verizno claimed I had "extended" my contract by
another year by changing my calling plan (we moved from AZ to CA and
my wife wanted a local phone number). We did NOT buy any new
(subsidized) hardware, nor did our rate plan change, so what "costs"
does Verizon need to recover from us that would justify extending our
contract? Of course, the droid at the Verizon store never mentioned
it, and I don't recall signing any sort of agreement to extend my
contract period by an additional year.
How can it be a real contract if a) you didn't sign the updated
agreement, and b) there was no "meeting of the minds" when they
"extended" the term of your commitment because you made some innocuous
change to your account? Of course, even if this "contract" doesn't
hold up in court, it would cost you a lot more than $175 to litigate
it - which is precisely what Verizon is counting on.
**** Verizon - I will never do business with them again EVER.
Verizon Opens Wallet to Settle Raft of Early Termination Lawsuits
"Scott in SoCal" <scottenaztlan@yahoo.com> wrote in message
news:g6qh74p0t2ihne6fauaumvc0jgnkutdj6a@4ax.com...
> In message <20080712122724.5600fab4.noway@nohow.not>, Dave
> <noway@nohow.not> wrote:
>
>>> Most carriers, including Verizon, have altered their ETF policies and
>>> implemented the practice of prorating the fees based on the length of
>>> time remaining on the contract.
>>
>>If verizon is doing that, it must be a recent development.
>
> Indeed - and about goddanm time, too.
>
> Not only do those rapacious ****ers renew your "contract" but they
> charged you the full ETF even if you cancel ONE DAY early.
>
>>A couple
>>years ago, we cancelled a Verizon 2-year contract at 2 years PLUS ONE
>>DAY, and Verizon wanted to charge us $175 X 2 for an ETF. Bastards.
>>They've lost us for life for that shit.
>
> Same here. In my case, although the "2-year contract" period was over
> by several months, Verizno claimed I had "extended" my contract by
> another year by changing my calling plan (we moved from AZ to CA and
> my wife wanted a local phone number). We did NOT buy any new
> (subsidized) hardware, nor did our rate plan change, so what "costs"
> does Verizon need to recover from us that would justify extending our
> contract? Of course, the droid at the Verizon store never mentioned
> it, and I don't recall signing any sort of agreement to extend my
> contract period by an additional year.
>
> How can it be a real contract if a) you didn't sign the updated
> agreement, and b) there was no "meeting of the minds" when they
> "extended" the term of your commitment because you made some innocuous
> change to your account? Of course, even if this "contract" doesn't
> hold up in court, it would cost you a lot more than $175 to litigate
> it - which is precisely what Verizon is counting on.
>
> **** Verizon - I will never do business with them again EVER.
Last September I increased my family share plan minutes from 700 to 1400,
and in doing this , they reset my contract two years on all five phones of
my plan. Most folks believe that I can fight this, but in the area that I
live, Verizon simply has the best coverage. Aside from their lousy attitude,
they work well for me.
Verizon Opens Wallet to Settle Raft of Early Termination Lawsuits
On 2008-07-12, Scott in SoCal <scottenaztlan@yahoo.com> wrote:
> Not only do those rapacious ****ers renew your "contract" but they
> charged you the full ETF even if you cancel ONE DAY early.
I rode it out in 2004 when I had network problems and they refused to do
anything about them. Bought a Sprint phone and started using it, along with
my Sprint-assigned number, about six weeks before end of contract; then I
ported my number *AFTER* my contract was up.
What you're describing IS their stated policy, and you can take it or leave
it (i.e. you don't have to use them). I get irritated at people who sign
or verbally agree to a contract and then get all pissy when the person or
company on the other end holds them to the contract. Yes, Scott, that means
you. :)
But what is this about renewing the contract? They're not supposed to do
that automatically.
In fact, when I moved from Ohio to California, I *needed* to set up a new
account because different regions of the US are, or at least were, handled
by different operating divisions of VZW. I called the E-Z Move department,
and they took care of me. The ETF on the Ohio account was credited back to
me (it gets billed automatically). The activation fee on the Cali account was
also credited (it also gets billed automatically). And I kept the same end
date.
VZW does suck, but it sounds like something got badly screwed up in this
case.
Verizon Opens Wallet to Settle Raft of Early Termination Lawsuits
In message <slrng7icbe.sqs.sjsobol@amethyst.justthe.net>, Steve Sobol
<sjsobol@JustThe.net> wrote:
>On 2008-07-12, Scott in SoCal <scottenaztlan@yahoo.com> wrote:
>
>> Not only do those rapacious ****ers renew your "contract" but they
>> charged you the full ETF even if you cancel ONE DAY early.
>
>What you're describing IS their stated policy
If extending your contract without your express agreement is their
stated policy, they certainly didn't state it very loudly when I first
signed on with them.
>I get irritated at people who sign
>or verbally agree to a contract and then get all pissy when the person or
>company on the other end holds them to the contract. Yes, Scott, that means
>you. :)
Be irritated all you like. Verizon still blows dead bears and I'm
going to tell everyone who will listen about my experience.
>But what is this about renewing the contract? They're not supposed to do
>that automatically.
Do I have your permission to be irritated about that? :)
>VZW does suck, but it sounds like something got badly screwed up in this
>case.
Verizon Opens Wallet to Settle Raft of Early Termination Lawsuits
In article <g6qh74p0t2ihne6fauaumvc0jgnkutdj6a@4ax.com>,
Scott in SoCal <scottenaztlan@yahoo.com> wrote:
>
>Same here. In my case, although the "2-year contract" period was over
>by several months, Verizno claimed I had "extended" my contract by
>another year by changing my calling plan (we moved from AZ to CA and
>my wife wanted a local phone number). We did NOT buy any new
>(subsidized) hardware, nor did our rate plan change, so what "costs"
>does Verizon need to recover from us that would justify extending our
>contract? Of course, the droid at the Verizon store never mentioned
>it, and I don't recall signing any sort of agreement to extend my
>contract period by an additional year.
Wonder if that droid got commission or bonus for coding your transaction
as a contract extension.
Verizon Opens Wallet to Settle Raft of Early Termination Lawsuits
On 2008-07-13, Scott in SoCal <scottenaztlan@yahoo.com> wrote:
> If extending your contract without your express agreement is their
> stated policy, they certainly didn't state it very loudly when I first
> signed on with them.
>
>>I get irritated at people who sign
>>or verbally agree to a contract and then get all pissy when the person or
>>company on the other end holds them to the contract. Yes, Scott, that means
>>you. :)
>
> Be irritated all you like. Verizon still blows dead bears and I'm
> going to tell everyone who will listen about my experience.
I was referring to your complaint that they charge you the full ETF if
you're even ONE DAY shy of your contract end date. They are completely
within their rights to do so. OF COURSE I'm not arguing they should be
allowed to extend your contract just because you looked at them funny.
> It seems we agree more than we disagree.
Yes. I was only arguing against the first complaint.
Verizon Opens Wallet to Settle Raft of Early Termination Lawsuits
On 13 Jul 2008, no-spam@sonic.net (Fake ID) wrote:
>In article <g6qh74p0t2ihne6fauaumvc0jgnkutdj6a@4ax.com>,
>Scott in SoCal <scottenaztlan@yahoo.com> wrote:
>>
>>Same here. In my case, although the "2-year contract" period was over
>>by several months, Verizno claimed I had "extended" my contract by
>>another year by changing my calling plan (we moved from AZ to CA and
>>my wife wanted a local phone number). We did NOT buy any new
>>(subsidized) hardware, nor did our rate plan change, so what "costs"
>>does Verizon need to recover from us that would justify extending our
>>contract? Of course, the droid at the Verizon store never mentioned
>>it, and I don't recall signing any sort of agreement to extend my
>>contract period by an additional year.
>
>Wonder if that droid got commission or bonus for coding your transaction
>as a contract extension.
I'm a forner VZW employee. Sales reps are compensated for activations,
contract extensions, as well as data packages. During one retail data
competition, 3 retail sales reps slammed over 200 customers with data
packages on a Saturday morning. When they were caught, all fhree of them
had to report to HR at the regional office. We were certain that these
three were going to be terminated due to the scope of the slamming. Guess
what? Not one of them was terminated! None of us who knew about the
slamming could believe it! We weren't sure if the three received a verbal
or written warning.
Verizon Opens Wallet to Settle Raft of Early Termination Lawsuits
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