How come this hasn't been talked about here?

On Wed, 23 Jul 2008, nospam posted:
>> Apple acknowledges the bug, and acknowledges that it is unfixed.
> where did they acknowledge it and what exactly did they say?

Apple's bugtracker.

> and why
> is this the only report that i've ever heard of it?

You haven't looked very hard. A simple Google search for certain iTunes
4-digit "Unknown error" codes will find numerous reports of problems with
iPhone and iPod Touch software upgrades.

> i'm very skeptical.

Since you post as an anonymous user, your skepticism and opinions don't
count.

If you want to see the problem in operation, bring your iToy here and I
will happily use my 1GB PowerPC G4 Mac Mini to get it irrecoverably stuck
in Restore mode. I will then demonstrate how an older Windows laptop has
no problem in loading the software.

Apple should just include a Windows laptop in the box with every Mac sold,
so that users can use the Windows machine to do the stuff that Mac can't
do. Apple's overcharges so much, they can do this without any price
increases.

-- Mark --

http://panda.com/mrc
Democracy is two wolves and a sheep deciding what to eat for lunch.
Liberty is a well-armed sheep contesting the vote.

Mark Crispin wrote:
> On Tue, 22 Jul 2008, Carl posted:
>> David Moyer wrote:
>>> there is no modern mac that cannot update any ipod / iphone. as long
>>> as that mac is running the minimum required software version, ANY
>>> mac will update ANY apple device without issue.
>> How do you KNOW this? Have you personally checked all "modern macs"
>> David? And, by the way, what is a "modern mac"?
>
> My Mac was purchased new from Apple in May 2005. It is incapable of
> updating an iPhone or iPod Touch, although it is capable of updating
> an iPod Nano or iPod Shuffle.
>
> Apple acknowledges the bug, and acknowledges that it is unfixed.
>
> Apple also acknowledges bugs in synchronization with Outlook,
> including the iToy's failure to show any calendar/contacts after
> synchronization even though the data demonstrably made it to the iToy.
>
>
The amount of memory used up on my Touch tells me the data DID reach the
device but isn't showing. DO you know of a way to get it to show??? Also,
my feeling has been that Apple is NOT acknowledging this bug. Where did you
get the info that they are acknowledging it? Thanks.

nospam wrote:
> In article <alpine.OSX.1.10.0807220828010.10623@pangtzu.panda .com>,
> Mark Crispin <mrc@Panda.COM> wrote:
>
>> On Tue, 22 Jul 2008, Carl posted:
>>> David Moyer wrote:
>>>> there is no modern mac that cannot update any ipod / iphone. as
>>>> long as that mac is running the minimum required software version,
>>>> ANY mac will update ANY apple device without issue.
>>> How do you KNOW this? Have you personally checked all "modern macs"
>>> David? And, by the way, what is a "modern mac"?
>>
>> My Mac was purchased new from Apple in May 2005. It is incapable of
>> updating an iPhone or iPod Touch, although it is capable of updating
>> an iPod Nano or iPod Shuffle.
>
> apple sold various macs in 2005. which one and what configuration?
>
What's the difference? The guy stated that "there is no modern mac that
cannot update any ipod / iphone" and followed that with "ANY mac will update
ANY apple device without issue" (the caps being his own). So why are we now
nit-picking which model this poster has? Is this about to become one of
those BUTs...?

Todd Allcock wrote:
> At 22 Jul 2008 09:03:19 -0400 Carl wrote:
>>> Now copy a few items back into your normal default calendar folder a
>>> few at at a time, syncing after each few- evenually you should find
>>> the items that stubbornly refuse syncing. Simply retyping the item
>>> and deleting the original fixes the stubborn ones, unless you see a
>>> pattern (like no end
>>> date on recurring items, or unsupported files attached, etc.) you
>>> can correct.
>>
>>>
>> Hey thanks for some reasonably sound advice.
>
> Don't mention it- it's practice. I've got to throw a couple of
> intelligent- sounding troubleshooting posts around the WinMogroups
> from ime to time to maintain my Mobile Device MVP "street cred."
>
>> I actually got started on part
>> of your suggestion yesterday (I created another calendar in
>> Archives) but I didn't have the rest of your suggestions to go along
>> with the move. I'll give them a try, but I don't know that I can (or
>> want) to devote another
> 7
>> or 8 hours to getting this thing to work.
>
> As you've said, you almost don't mind going through the BS if it
> actally works- it's when it doesn't it p*sses you off!
>
> Copying the calendar out of the way and bringing just a few items
> back to sync should only take a few minutes- if the iPhone doesn't
> respond, you can give up on my suggestion with little time lost.
>
>> You're correct about certain items causing syncing problems. When I
>> initially synced my BB, a few items were replicated on the device.
>> But they were clever enough to have color-coded them for me so that
>> I could find them easily, delete the red ones, and re-sync. And,
>> generally speaking the
> BB's
>> syncing program (Desktop Manager) warns you of potential problems (as
> does
>> the Dell Axim's Activesync program) and gives you options about how
>> to handle the discrepancies during the syncing process.
>>
>> Those are serious syncing devices with serious syncing software. I
>> would say that if Apple wants to be in the synced-device business,
>> it needs to develop better syncing software.
>
>
> Or convince the other 94% of the market to buy Macs, at least based on
> Oxford's advice. ;-)
>
Exactly.

Mark Crispin <mrc@Panda.COM> wrote in
news:alpine.OSX.1.10.0807230904290.710@pangtzu.pan da.com:

> My favorite fanboy quote is "nobody needs to do that". I collect those.
> That is marketing data worth gold to Apple's competitors.
>
>

Didn't the Soviets used to say that about their people when they wanted to
buy a car?

I used to live in Iran, under the shah in '77-'79. My favorite Iranian
quote like that was: "It is forbidden." That was the excuse for a lot of
things Iranians and Moslems couldn't do that everyone else could do.

"It is forbidden." The ultimate Nanny state copout.

On Wed, 23 Jul 2008, Carl posted:
> The amount of memory used up on my Touch tells me the data DID reach the
> device but isn't showing. DO you know of a way to get it to show???

On the Nano, a hard reset sometimes causes some of the data to show up.
You may have to repeat it a few times.

I haven't seen any trick to get the Touch to sync with Outlook since
1.1.3. Sometimes, an empty Touch will show the Outlook data, but as soon
as you load any media the Calendar and Contacts goes empty even though
syncing of that data was unchecked.

> Also,
> my feeling has been that Apple is NOT acknowledging this bug. Where did you
> get the info that they are acknowledging it? Thanks.

Direct conversations with Apple engineers, as well as submissions and
follow-throughs with Apple in their bug reporter.

-- Mark --

http://panda.com/mrc
Democracy is two wolves and a sheep deciding what to eat for lunch.
Liberty is a well-armed sheep contesting the vote.

In message <2fhd841afi2h38ce4sqetc5bi831v1t0db@4ax.com> DevilsPGD
<spam_narf_spam@crazyhat.net> wrote:

>I've found half a dozen quirks/bugs in the iPod Touch/iPhone, and took
>the time to bring up a couple via their forums, receiving responses of
>"well, just don't do that" to a couple repeatable crashes (notable ones
>being in Safari accessing only Apple.com, and in attempting to add songs
>to the "On-the-go" playlist in iPod mode -- Not what I'd normally
>consider niche features, given the device's marketing. The Safari bugs
>are still reproducible in 2.0, I haven't tested building a playlist yet)

So today, I had no less then four Safari crashes, plus I managed to
reproduce the iPod mode crash. Yay, thanks Apple.

In article <alpine.OSX.1.10.0807231016450.710@pangtzu.panda.c om>, Mark
Crispin <mrc@Panda.COM> wrote:

> On Wed, 23 Jul 2008, nospam posted:
> >> Apple acknowledges the bug, and acknowledges that it is unfixed.
> > where did they acknowledge it and what exactly did they say?
>
> Apple's bugtracker.

they specifically said all powerpc g4 mac minis are unsupported?

> > and why
> > is this the only report that i've ever heard of it?
>
> You haven't looked very hard. A simple Google search for certain iTunes
> 4-digit "Unknown error" codes will find numerous reports of problems with
> iPhone and iPod Touch software upgrades.

sure, there are plenty of bugs, but which one specifically states that
a powerpc g4 mac mini can't update an iphone/ipod touch, a hardware
configuration that's explicitly supported by apple?

> If you want to see the problem in operation, bring your iToy here and I
> will happily use my 1GB PowerPC G4 Mac Mini to get it irrecoverably stuck
> in Restore mode. I will then demonstrate how an older Windows laptop has
> no problem in loading the software.

i don't doubt that you have a problem updating it, but to say that it's
a hardware issue in *all* powerpc g4 mac minis is a *huge* leap. in
the last few days i asked numerous people if they had heard of this
(including people at apple and people who own a ppc g4 mac mini) and
they laughed, especially the ones who own a ppc g4 mac mini.

> Apple should just include a Windows laptop in the box with every Mac sold,
> so that users can use the Windows machine to do the stuff that Mac can't
> do. Apple's overcharges so much, they can do this without any price
> increases.

prices are comparable for similarly configured hardware.

In article <48877c62$0$20899$607ed4bc@cv.net>, Carl
<crothman@NOSPAMoptonline.net> wrote:

> >>>> there is no modern mac that cannot update any ipod / iphone. as
> >>>> long as that mac is running the minimum required software version,
> >>>> ANY mac will update ANY apple device without issue.
> >>> How do you KNOW this? Have you personally checked all "modern macs"
> >>> David? And, by the way, what is a "modern mac"?
> >>
> >> My Mac was purchased new from Apple in May 2005. It is incapable of
> >> updating an iPhone or iPod Touch, although it is capable of updating
> >> an iPod Nano or iPod Shuffle.
> >
> > apple sold various macs in 2005. which one and what configuration?
> >
> What's the difference? The guy stated that "there is no modern mac that
> cannot update any ipod / iphone" and followed that with "ANY mac will update
> ANY apple device without issue" (the caps being his own). So why are we now
> nit-picking which model this poster has? Is this about to become one of
> those BUTs...?

the difference is that it's baseless assertion.

he needs to provide the hardware configuration so that others can test
it for themselves to see if his assertion is correct. the fact that
he's vague about exactly how to duplicate it suggests that it's bogus.
and the fact that i asked people who own the same hardware if they had
a problem and they said no indicates that it's not the *mac* that's the
problem.

At 27 Jul 2008 21:31:11 -0400 nospam wrote:
> > Apple's overcharges so much, they can do this without any price
> > increases.
>
> prices are comparable for similarly configured hardware.


Ah, but that's the great Mac Myth isn't? Macs are crammed full of so many
"forced upgrades" that yes, they're "comparably priced" if you take a base
PC and then add the laundry list of options (usually at MSRP, not "street
price") to equate it to the Mac being discussed.

Similarly, a $40,000 is "comparably priced" to a $20,000 car, if we're
forced to outfit the $20,000 with the same options that come standard on
the $40k ride. The price advantage of PCs comes from the competition
between brands and the plethora of configurations available.

Even if I accept your premise that my $299 low-end PC will cost $599 if I
outfit it to match the features/specs of an entry-level Mac, it's MY option
to do so or not to, depending on my needs for that particular PC.

I can't, however, go into an Apple store and rip $300 worth of unneeded
options off the $599 Mac to get it down to $299, can I?