Data Services Abysmal in NYC

On Sun, 17 Aug 2008 22:37:21 -0400, David G. Imber
<imber@maniform.com> wrote:

> I'm going for a reality check here, as I'm new to AT&T.
>
> It so happens that I'm using an iPhone (reason for switching
>providers). But I don't think my problems have to do with those we've
>been reading about relating specifically to the iPhone. Those problems
>have to do with 3G connectivity, and I have not been experiencing
>those with ordinary phone calling, which has been excellent for me.
>
> However, since about Wednesday/Thursday (13th or 14th) I have
>not been able to send mail more than half the time. I am getting
>frequent messages saying that the device cannot connect to SMTP (I
>have my own server and AT&T's as fallback configured). I'm getting the
>endless "connecting to server" message until the thing just craps out,
>I'm also getting the totally bizarre "cannot send mail because
>recipient address is invalid". I'm getting this last one with
>addresses I know are valid, including my own, and including addresses
>I've mailed to using the system before.
>
> Do AT&T's data services totally suck, or just suck some of the
>time?
>
> I am planning to call and ask for a month's credit on data
>services, but don't know how far I'll get. Between my an my wife's
>phones we're paying $60/month for a totally unacceptable situation.
>


Just call and ask to cancel service with a waiver of Early Termination
Fee as they can't provide service. If they refuse,
escalate, and keep escalating.

As a last resort write to the NY STate AG with a certfied copy
to ATT HQ.

On 8/18/08 8:08 AMAug 18, "DevilsPGD" <spam_narf_spam@crazyhat.net> wrote:

> In message <copespaz-A5519D.06594518082008@news.motzarella.org> MC
> <copespaz@mapca.inter.net> wrote:
>
>> In article <932ia4p0is5145nfqdmno5r660fi548ps3@4ax.com>,
>> DevilsPGD <spam_narf_spam@crazyhat.net> wrote:
>>
>>> In message <copespaz-46BA2F.22525817082008@news.motzarella.org> MC
>>> <copespaz@mapca.inter.net> wrote:

>>>
>>> To turn off, just hold the power button, not the home button. Holding
>>> both will forcefully power the device off, similar to pulling the plug
>>> from a PC.
>>
>> Holding both is a Reset.
>
> Indeed -- Which does not "get a prompt to turn the power off"

It does on my iPhone 3g. Hold both causes a slider with a red arrow and a
legend saying "Slide to power off."

But if you follow the instructions in the iPhone User Guide:

Reset iPhone: Press and hold the Sleep/Wake button and the Home button
at the same time for at least ten seconds, until the Apple logo
appears.

And continue to hold both buttons, the screen first turns dark and then has
the Apple logo.

Be patient. Don't let go of the buttons at the first screen change.
>
> Neither is actually a reset, you have to push the power button to
> initiate the startup.

If you follow instructions completely, it does.

On Sun, 17 Aug 2008, David G. Imber posted:
> However, since about Wednesday/Thursday (13th or 14th) I have
> not been able to send mail more than half the time. I am getting
> frequent messages saying that the device cannot connect to SMTP (I
> have my own server and AT&T's as fallback configured). I'm getting the
> endless "connecting to server" message until the thing just craps out,
> I'm also getting the totally bizarre "cannot send mail because
> recipient address is invalid".

It's a known bug in iPhone's Mail client. It's been around since the
first release of iPhone. The problem is not in the server.

There are quite a few different manifestations of the bug. My favorite is
when it starts the endless spinning cursor and gets *hot*.

-- Mark --

http://panda.com/mrc
Democracy is two wolves and a sheep deciding what to eat for lunch.
Liberty is a well-armed sheep contesting the vote.