CR Survey of 48,000 cellular users

LOL What a bizarre ttyyyppoo.

"clifto" <clifto@gmail.com> wrote in message
news:e8eh25-3km.ln1@remote.clifto.com...
> Kurt wrote:
>> "Cubit" <no@not.not> wrote:
>>> About 5 years ago a friend got Sprint service and complained that
>>> everything
>>> was distorted. He changed company's.
>>
>> The company's what?
>
> Li'st of cu'stomer's, 'silly.
>
> --
> A staffer for Democrat Senator Maria Cantwell of Washington has been
> arrested for trying to arrange a sexual tryst with a 13-year old boy.
> http://www.thesmokinggun.com/archive...72senate1.html

LHA wrote:
> "Cubit" <no@not.not> wrote in message
> news:0un5j.28795$lD6.19065@newssvr27.news.prodigy. net...
>> About 5 years ago a friend got Sprint service and complained that
>> everything was distorted. He changed company's.
>
> It's "companies." Moron.

Just because he don't speak no good english is no reason to call him a
maroon.

I knew that.

I need to re-read my posts before sending, I guess.


"LHA" <nobody@nobody1.com1> wrote in message
news:d4z5j.30496$Pv2.15100@newssvr23.news.prodigy. net...
>
> "Cubit" <no@not.not> wrote in message
> news:0un5j.28795$lD6.19065@newssvr27.news.prodigy. net...
>>
>> About 5 years ago a friend got Sprint service and complained that
>> everything was distorted. He changed company's.
>
> It's "companies." Moron.
>

Sounds like you had a defective phone. If you could see the towers, an
external antenna doesn't seem logical.



"mikeyhsd" <mikeyhsd@sprintpcs.com> wrote in message
news:-9ednVIyBauRK8vanZ2dnUVZ_s6mnZ2d@giganews.com...
personally, dropped verizon at their encouragement the first day numbers
became portable in my area.
poor service, no service, dropped calls.
lived in line of sight of 2 verizon towers.
could go out into the yard and SEE them.
sore recommedned buying an external antenna from a mall kiosak. brought it
back to the store to make sure it was the one they recommended and was told
then if I pluged it in woujld violate my warrenty. what a bunch of bull,
since they recommended it to start with.

switched to SPRINT and never looked back.
occasionally have small problems with bilings but they get worked out, lots
easier than they dia with verizon or at&t.




mikeyhsd@sprintpcs.com



"SMS ???. ?" <scharf.steven@geemail.com> wrote in message
news:4755f2af$0$84232$742ec2ed@news.sonic.net...
-Verizon was #1 in 17 out of 20 markets surveyed (in 2 of those 17 they
were tied with T-Mobile)

-Alltel was #1 in 3 markets (Tampa, Cleveland, and Seattle)

-Sprint was last in 19 out of 20 markets (AT&T was last in
Minneapolis-Saint Paul, and Sprint was 2nd to last).

I really thought that the declining number of AMPS handsets would hurt
Verizon's ratings, but apparently that was not the case. Even with most
users having digital-only phones, Verizon is still far better than AT&T,
Sprint, or T-Mobile.

I wonder how long Sprint can continue in business as an independent
company. They have the worst coverage, a poor selection of handsets, and
their Wi-Max plan has gone nowhere. Some say Verizon should acquire
them, but I don't think that Verizon wants or needs them.

"Ron" <ron.clifford@peoplepc.com> wrote in message
news:gpddl3doi0endtcdnbs2gbftpjnc302vqd@4ax.com...
> But if they have excessive amounts of dropped calls?
> If they screw up your billing, and make it hard to get it fixed?
> If they screw up your account when you move?
> If they refuse to repair a problematic phone telling you its just a
> PRL issue?
> If CSRs lie to you due their handle time limits and need to get you
> off the line?
> If the phones die at 13 months age?
> If the coverage changes so calls won't go through?

These are all decent reasons that many customers would leave Sprint for,
certainly. (Although the very first, "excessive amount of dropped calls" is
probably likely to be no better with any other carrier.)

> DON'T YOU READ THE POSTS here from the folks that give up on Sprint,
> and help give it
> the highest Churn rate, and lowest ratings for customer service?

Sure, I was just pointing that the somewhat smaller total coverage area/phone
selection/WiMax were *not* reasons most people would or wouldn't choose
Sprint.

I do accept that Sprint's "customer service" is about the worst in the
industry. :-)

---Joel

Joel Koltner wrote:

> Sure, I was just pointing that the somewhat smaller total coverage area/phone
> selection/WiMax were *not* reasons most people would or wouldn't choose
> Sprint.

It's not just the total coverage area, it's that even within major metro
areas Sprint is so bad, as the CR (and other surveys) have concluded.

BTW, the margin of error on the CR survey, assuming 250 million
subscribers, and 48,000 responses to the survey is well under 1% (with a
99% confidence level). Break it down by region and by carrier, and there
is still an extremely low margin of error.

On Wed, 05 Dec 2007 14:41:08 +0000, Larry wrote:

> "mikeyhsd" <mikeyhsd@sprintpcs.com> wrote in news:-
> 9ednVIyBauRK8vanZ2dnUVZ_s6mnZ2d@giganews.com:
>
>> was told then if I pluged it in woujld violate my warrenty.
>
> Damn! That would be fun to test in small claims court in front
> of a sympathetic judge. This is precisely why you should always
> carry a friend to the store with you so they can hang themselves
> in front of a credible witness who can testify.....or carry your
> MP3 recorder in your pocket like I do.
>
> "We never said that."......"Yes, you did. Here, listen to
> it!"....

Be careful that this doesn't violate the wiretap laws in your state.
That's why police cruisers with dashboard video cameras don't record the
sound, just the picture.

At 05 Dec 2007 11:01:35 -0800 Joel Koltner wrote:

> These are all decent reasons that many customers would leave Sprint for,
> certainly. (Although the very first, "excessive amount of dropped calls"
is
> probably likely to be no better with any other carrier.)
Perhaps I've been blessed with my coice of T-Mobile, but I can probably
count the number of dropped calls I've had in the past couple of years on
the fingers of one hand.

> Sure, I was just pointing that the somewhat smaller total coverage
> area/phone selection/WiMax were *not* reasons most people would or
> wouldn't choose Sprint.

Agreed. My friends and colleagues who use Sprint seem happy enough. That
goes double for those on SERO plans.

Cellguy <cellguy@moto3.net> wrote in
news:7dfdpf7kh5yf.ewp76sa45z9$.dlg@40tude.net:

> Be careful that this doesn't violate the wiretap laws in your
state.
> That's why police cruisers with dashboard video cameras don't
record the
> sound, just the picture.
>
>

Nope. Not in South Carolina.....(c;

Make my day.....hee hee.

I'm doing the initial paperwork at the Socialist Security office
to get some of my long string of taxes back, tomorrow. I've
cleaned off the 2GB microSD in the Sellphone so it won't run out
of recording space....every word.

That's why they have a big sign on the wall telling you all
SELLphones must be turned OFF in the building. OK, no problem.
I'll record it on my 120GB MP3 player's hard drive. No problem
at all.



Larry
--
Isn't it ironic that the same ISPs that are telling you
you're downloads threaten their networks......
.....are testing 100Gbps TV to sell on the SAME systems?
http://tinyurl.com/27qx3v

3 different phones in 4 months, same situation.
store manager lived in near by area and had same problems.
they kept promising to fix it by installing more towers, for 0ver 1 year.
am happy with sprint.
even with the occasional burp.



mikeyhsd@sprintpcs.com



"Cubit" <no@not.not> wrote in message news:DgA5j.75799$YL5.45395@newssvr29.news.prodigy. net...
Sounds like you had a defective phone. If you could see the towers, an
external antenna doesn't seem logical.



"mikeyhsd" <mikeyhsd@sprintpcs.com> wrote in message
news:-9ednVIyBauRK8vanZ2dnUVZ_s6mnZ2d@giganews.com...
personally, dropped verizon at their encouragement the first day numbers
became portable in my area.
poor service, no service, dropped calls.
lived in line of sight of 2 verizon towers.
could go out into the yard and SEE them.
sore recommedned buying an external antenna from a mall kiosak. brought it
back to the store to make sure it was the one they recommended and was told
then if I pluged it in woujld violate my warrenty. what a bunch of bull,
since they recommended it to start with.

switched to SPRINT and never looked back.
occasionally have small problems with bilings but they get worked out, lots
easier than they dia with verizon or at&t.




mikeyhsd@sprintpcs.com



"SMS ???. ?" <scharf.steven@geemail.com> wrote in message
news:4755f2af$0$84232$742ec2ed@news.sonic.net...
-Verizon was #1 in 17 out of 20 markets surveyed (in 2 of those 17 they
were tied with T-Mobile)

-Alltel was #1 in 3 markets (Tampa, Cleveland, and Seattle)

-Sprint was last in 19 out of 20 markets (AT&T was last in
Minneapolis-Saint Paul, and Sprint was 2nd to last).

I really thought that the declining number of AMPS handsets would hurt
Verizon's ratings, but apparently that was not the case. Even with most
users having digital-only phones, Verizon is still far better than AT&T,
Sprint, or T-Mobile.

I wonder how long Sprint can continue in business as an independent
company. They have the worst coverage, a poor selection of handsets, and
their Wi-Max plan has gone nowhere. Some say Verizon should acquire
them, but I don't think that Verizon wants or needs them.