CR Survey of 48,000 cellular users

-Verizon was #1 in 17 out of 20 markets surveyed (in 2 of those 17 they
were tied with T-Mobile)

-Alltel was #1 in 3 markets (Tampa, Cleveland, and Seattle)

-Sprint was last in 19 out of 20 markets (AT&T was last in
Minneapolis-Saint Paul, and Sprint was 2nd to last).

I really thought that the declining number of AMPS handsets would hurt
Verizon's ratings, but apparently that was not the case. Even with most
users having digital-only phones, Verizon is still far better than AT&T,
Sprint, or T-Mobile.

I wonder how long Sprint can continue in business as an independent
company. They have the worst coverage, a poor selection of handsets, and
their Wi-Max plan has gone nowhere. Some say Verizon should acquire
them, but I don't think that Verizon wants or needs them.

"SMS ???. ?" <scharf.steven@geemail.com> wrote in message
news:4755f2af$0$84232$742ec2ed@news.sonic.net...
> -Verizon was #1 in 17 out of 20 markets surveyed (in 2 of those 17 they
> were tied with T-Mobile)
>
> -Alltel was #1 in 3 markets (Tampa, Cleveland, and Seattle)
>
> -Sprint was last in 19 out of 20 markets (AT&T was last in
> Minneapolis-Saint Paul, and Sprint was 2nd to last).
>
> I really thought that the declining number of AMPS handsets would hurt
> Verizon's ratings, but apparently that was not the case. Even with most
> users having digital-only phones, Verizon is still far better than AT&T,
> Sprint, or T-Mobile.
>
> I wonder how long Sprint can continue in business as an independent
> company. They have the worst coverage, a poor selection of handsets, and
> their Wi-Max plan has gone nowhere. Some say Verizon should acquire them,
> but I don't think that Verizon wants or needs them.

About 5 years ago a friend got Sprint service and complained that everything
was distorted. He changed company's.

In article <0un5j.28795$lD6.19065@newssvr27.news.prodigy.net> ,
"Cubit" <no@not.not> wrote:

> "SMS ???. ?" <scharf.steven@geemail.com> wrote in message
> news:4755f2af$0$84232$742ec2ed@news.sonic.net...
> > -Verizon was #1 in 17 out of 20 markets surveyed (in 2 of those 17 they
> > were tied with T-Mobile)
> >
> > -Alltel was #1 in 3 markets (Tampa, Cleveland, and Seattle)
> >
> > -Sprint was last in 19 out of 20 markets (AT&T was last in
> > Minneapolis-Saint Paul, and Sprint was 2nd to last).
> >
> > I really thought that the declining number of AMPS handsets would hurt
> > Verizon's ratings, but apparently that was not the case. Even with most
> > users having digital-only phones, Verizon is still far better than AT&T,
> > Sprint, or T-Mobile.
> >
> > I wonder how long Sprint can continue in business as an independent
> > company. They have the worst coverage, a poor selection of handsets, and
> > their Wi-Max plan has gone nowhere. Some say Verizon should acquire them,
> > but I don't think that Verizon wants or needs them.
>
> About 5 years ago a friend got Sprint service and complained that everything
> was distorted. He changed company's.

The company's what?

--
To reply by email, remove the word "space"

Kurt wrote:
> "Cubit" <no@not.not> wrote:
>> About 5 years ago a friend got Sprint service and complained that everything
>> was distorted. He changed company's.
>
> The company's what?

Li'st of cu'stomer's, 'silly.

--
A staffer for Democrat Senator Maria Cantwell of Washington has been
arrested for trying to arrange a sexual tryst with a 13-year old boy.
http://www.thesmokinggun.com/archive...72senate1.html

"SMS ???. ?" <scharf.steven@geemail.com> wrote in message
news:4755f2af$0$84232$742ec2ed@news.sonic.net...
> I wonder how long Sprint can continue in business as an independent company.
> They have the worst coverage, a poor selection of handsets, and their Wi-Max
> plan has gone nowhere.

To most consumers, none of these matter that much:

-- If Sprint has coverage where you work and play (and this is still >90% of
the population), you're happy.
-- The phone selection is broad enough very few people won't find a phone they
like (it's only the <<1% of Sprint customers in places like this newsgroups
who tend to be super-picky about which very particular model they want...
someone like my mother would tend to pick, e.g., the best-looking phone that
just has regular voice services!)
-- The average customer doesn't know a thing about WiMax yet

So you see, while Sprint may or may not be that great of a business, the
reasons it is or isn't don't have a lot to do with the reasons you listed,
IMO. Keep in mind that someone posting to this newsgroup -- such as
yourself -- is usually *quite* far from the "average" Sprint customer, being
*much* more knowledgable about Sprint's offerings and business.

---Joel

personally, dropped verizon at their encouragement the first day numbers became portable in my area.
poor service, no service, dropped calls.
lived in line of sight of 2 verizon towers.
could go out into the yard and SEE them.
sore recommedned buying an external antenna from a mall kiosak. brought it back to the store to make sure it was the one they recommended and was told then if I pluged it in woujld violate my warrenty. what a bunch of bull, since they recommended it to start with.

switched to SPRINT and never looked back.
occasionally have small problems with bilings but they get worked out, lots easier than they dia with verizon or at&t.




mikeyhsd@sprintpcs.com



"SMS 斯蒂文• 夏" <scharf.steven@geemail.com> wrote in message news:4755f2af$0$84232$742ec2ed@news.sonic.net...
-Verizon was #1 in 17 out of 20 markets surveyed (in 2 of those 17 they
were tied with T-Mobile)

-Alltel was #1 in 3 markets (Tampa, Cleveland, and Seattle)

-Sprint was last in 19 out of 20 markets (AT&T was last in
Minneapolis-Saint Paul, and Sprint was 2nd to last).

I really thought that the declining number of AMPS handsets would hurt
Verizon's ratings, but apparently that was not the case. Even with most
users having digital-only phones, Verizon is still far better than AT&T,
Sprint, or T-Mobile.

I wonder how long Sprint can continue in business as an independent
company. They have the worst coverage, a poor selection of handsets, and
their Wi-Max plan has gone nowhere. Some say Verizon should acquire
them, but I don't think that Verizon wants or needs them.

"mikeyhsd" <mikeyhsd@sprintpcs.com> wrote in news:-
9ednVIyBauRK8vanZ2dnUVZ_s6mnZ2d@giganews.com:

> was told then if I pluged it in woujld violate my warrenty.

Damn! That would be fun to test in small claims court in front
of a sympathetic judge. This is precisely why you should always
carry a friend to the store with you so they can hang themselves
in front of a credible witness who can testify.....or carry your
MP3 recorder in your pocket like I do.

"We never said that."......"Yes, you did. Here, listen to
it!"....

Priceless.........................(c;

Larry
--
"Yes, your honor, here's a recording of exactly what he
threatened me with."

Did you guys know Skype records to your hard drive?....(c;

On Tue, 4 Dec 2007 18:29:17 -0800, "Joel Koltner"
<JKolstad71HatesSpam@yahoo.com> wrote:

>"SMS ???. ?" <scharf.steven@geemail.com> wrote in message
>news:4755f2af$0$84232$742ec2ed@news.sonic.net.. .
>> I wonder how long Sprint can continue in business as an independent company.
>> They have the worst coverage, a poor selection of handsets, and their Wi-Max
>> plan has gone nowhere.
>
>To most consumers, none of these matter that much:
>
>-- If Sprint has coverage where you work and play (and this is still >90% of
>the population), you're happy.

But if they have excessive amounts of dropped calls?

If they screw up your billing, and make it hard to get it fixed?

If they screw up your account when you move?

If they refuse to repair a problematic phone telling you its just a
PRL issue?

If CSRs lie to you due their handle time limits and need to get you
off the line?

If the phones die at 13 months age?

If the coverage changes so calls won't go through?

DON'T YOU READ THE POSTS here from the folks that give up on Sprint,
and help give it
the highest Churn rate, and lowest ratings for customer service?


>-- The phone selection is broad enough very few people won't find a phone they
>like (it's only the <<1% of Sprint customers in places like this newsgroups
>who tend to be super-picky about which very particular model they want...
>someone like my mother would tend to pick, e.g., the best-looking phone that
>just has regular voice services!)
>-- The average customer doesn't know a thing about WiMax yet
>
>So you see, while Sprint may or may not be that great of a business, the
>reasons it is or isn't don't have a lot to do with the reasons you listed,
>IMO. Keep in mind that someone posting to this newsgroup -- such as
>yourself -- is usually *quite* far from the "average" Sprint customer, being
>*much* more knowledgable about Sprint's offerings and business.
>
>---Joel
>

Joel Koltner wrote:
> "SMS ???. ?" <scharf.steven@geemail.com> wrote in message
> news:4755f2af$0$84232$742ec2ed@news.sonic.net...
>> I wonder how long Sprint can continue in business as an independent company.
>> They have the worst coverage, a poor selection of handsets, and their Wi-Max
>> plan has gone nowhere.
>
> To most consumers, none of these matter that much:

Apparently it matters a lot, as Sprint continues to hemorrhage customers
despite having some good deals on calling plans. It used to be unheard
of for any carrier to have an actual decline in the number of
subscribers, but Sprint has managed to do this in the most recent
quarter. Verizon and AT&T continue to add market share, though AT&T was
losing market share until the iPhone launch.

> So you see, while Sprint may or may not be that great of a business, the
> reasons it is or isn't don't have a lot to do with the reasons you listed,
> IMO. Keep in mind that someone posting to this newsgroup -- such as
> yourself -- is usually *quite* far from the "average" Sprint customer, being
> *much* more knowledgable about Sprint's offerings and business.

Clearly Sprint's loss of subscribers is not due to people reading
Usenet, it's for other reasons. When you rank last in 19 out of 20
markets in an influential publication like Consumer Reports, it has an
influence on the general population of subscribers.

I do have an issue with CR's rankings, in that often the second place
finisher is _not_ the carrier with the second best coverage. In my area,
T-Mobile has the worst coverage, but was ranked second because of other
factors taken into consideration in the ratings. In reality, AT&T has
the second-best coverage in my area, followed by Sprint in third, and
T-Mobile is last. I think this is the case in many cities, where AT&T is
usually second to Verizon in terms of quality of coverage.

"Cubit" <no@not.not> wrote in message
news:0un5j.28795$lD6.19065@newssvr27.news.prodigy. net...
>
> About 5 years ago a friend got Sprint service and complained that
> everything was distorted. He changed company's.

It's "companies." Moron.