cell drops at home - can I call Verizon and get action?

On 2008-08-02, Larry <noone@home.com> wrote:

> Doing this, calling from Skype on the computer, took me nearly a year to
> get a shared site with someone else installed on my side of the river.
> It actually got the big elephant company to move and do something

I am pretty sure the delay wasn't all Verizon's fault. They have to get
permits from the city, etc. Might have taken significantly longer if they
weren't just putting an antenna up on someone else's tower.

When I lived in Lake County, OH literally just a thousand feet from Lake Erie,
it was in a small residential community with no coverage from anyone except
Sprint. Sprint owned a tower about a mile from my house. I didn't call.
Instead, I wrote my local VZW corporate office a letter, pointed them at the
tower -- easy enough, since Sprint owned it at the time and you could look
up the details at SprintSitesUSA.com -- and included contact information for
the appropriate city officials. VZW coverage improved, big time, in about six
months.

Calling and having the CSR put notes on your account isn't a bad idea, but
to really get results, try doing what I did.


--
Steve Sobol / Victorville, CA, USA
It's all fun and games until someone starts a bonfire in the living room.

Steve Sobol wrote:
> On 2008-08-02, Larry <noone@home.com> wrote:
>
>> Doing this, calling from Skype on the computer, took me nearly a year to
>> get a shared site with someone else installed on my side of the river.
>> It actually got the big elephant company to move and do something
>
> I am pretty sure the delay wasn't all Verizon's fault. They have to get
> permits from the city, etc. Might have taken significantly longer if they
> weren't just putting an antenna up on someone else's tower.


NIMBYs can really slow things down. I am in a mountainous area. VZW
knows they need a fill in site not far from here. This is a mostly
residential area. My buddy happens to own a small manufacturing business
that is near three or four other similar other businesses in a
commercial zone. One of the tower companies approached him about
building a tower on the rear of his lot. Recently some houses were built
on the entrance road and one of the residents is quite vocal about the
trucks etc using "their road". Even though AT&T has a monopole they own
maybe 500' away the recent homeowner protested issuing the building
permit because of "radiation". It is small town politics and they don't
want to offend anyone by approving the permit so they denied it so now
it has to go to the court of common pleas which will approve it and the
local politicians can say "see. it wasn't us" but this will likely take
another year.

>
> When I lived in Lake County, OH literally just a thousand feet from Lake Erie,
> it was in a small residential community with no coverage from anyone except
> Sprint. Sprint owned a tower about a mile from my house. I didn't call.
> Instead, I wrote my local VZW corporate office a letter, pointed them at the
> tower -- easy enough, since Sprint owned it at the time and you could look
> up the details at SprintSitesUSA.com -- and included contact information for
> the appropriate city officials. VZW coverage improved, big time, in about six
> months.
>
> Calling and having the CSR put notes on your account isn't a bad idea, but
> to really get results, try doing what I did.
>
>

That's what I'm talking about, thanks!

J.


On Sat, 02 Aug 2008 16:16:45 +0000, Larry <noone@home.com> wrote:

>"Tom J" <tomnews@earthlink.net> wrote in
>news:RsmdnXFKif9KHwnVnZ2dnUVZ_uWdnZ2d@earthlink.c om:
>
>> Richard B. Gilbert wrote:
>>> JXStern wrote:
>>>> On Fri, 1 Aug 2008 22:29:31 -0400, "Tom J" <tomnews@earthlink.net>
>>>> wrote:
>>>>
>>>>> JXStern wrote:
>>>>>> Seems a fairly common occurrence, some residential areas have
>>>>>> marginal
>>>>>> cell service. Can I call and complain, and get that well-equiped
>>>>>> mob
>>>>>> from the tv ads to show up and fix things?
>>>>> Why are you posting here before calling them?? Jeeez!
>>>>
>>>> I want Information.
>>>>
>>>> J.
>>>>
>>>
>>> Dial 411?????
>>
>> From Verizon's website:
>> "Customer Service :
>> Dial *611 from your cell phone
>> (800) 922-0204
>> Monday-Sunday 6am-11pm"
>>
>> Tom J
>>
>>
>>
>
>Don't call them from the bad phone. Call them on 800-922-0204 from a
>landline phone with your phone running with the worst signal you can
>find that it will still lock up to so they can see how bad the signal is
>from the test board at Verizon. It may create a trouble ticket for them
>to run....or it may not.
>
>Doing this, calling from Skype on the computer, took me nearly a year to
>get a shared site with someone else installed on my side of the river.
>It actually got the big elephant company to move and do something, so
>it's no a hopeless cause. CONSTANT, PERSISTENT, but polite calls from
>an external phone, not your cellphone, yields best results. I created a
>long list of trouble tickets all with separate numbers on them and I
>think they finally got fed up with my calling them.
>
>This didn't change them telling me lies about other policies like phone
>hobbling, so I finally fled to Alltel which has been great in
>comparison. Now, I'm faced with the liars buying Alltel and have filed
>formal complaints with the FCC bureaucrats to try to stop it.

"JXStern" <JXSternChangeX2R@gte.net> wrote in message
news:rrb794p4rek5p6jpmlsnfn70lrmf4hjoh5@4ax.com...
> Seems a fairly common occurrence, some residential areas have marginal
> cell service. Can I call and complain, and get that well-equiped mob
> from the tv ads to show up and fix things?
>
> Or does Verizon do this on purpose so I keep my landline?
>
> Or, simply not care?
>
> Any other reasons this might occur?
>
> Thanx.
>
> J.
>
> ps - I'm not out in the sticks, I'm within a few blocks of two major
> business streets, I get five bars all the time, except when it
> suddenly drops to one or zero for no apparent reason.
>

My 50 cent wager is that you have a defective phone.

Cubit wrote:
> "JXStern" <JXSternChangeX2R@gte.net> wrote in message
> news:rrb794p4rek5p6jpmlsnfn70lrmf4hjoh5@4ax.com...
>> Seems a fairly common occurrence, some residential areas have marginal
>> cell service. Can I call and complain, and get that well-equiped mob
>> from the tv ads to show up and fix things?
>>
>> Or does Verizon do this on purpose so I keep my landline?
>>
>> Or, simply not care?
>>
>> Any other reasons this might occur?
>>
>> Thanx.
>>
>> J.
>>
>> ps - I'm not out in the sticks, I'm within a few blocks of two major
>> business streets, I get five bars all the time, except when it
>> suddenly drops to one or zero for no apparent reason.
>>
>
> My 50 cent wager is that you have a defective phone.
>
>
This poster may be right. I just realized that I finally
purchased a new battery for my phone because mine was dying
very quickly. I think that since then, I've not had this
problem

Louise

"Larry" <noone@home.com> wrote in message
news:Xns9AEE8AF9B2C5noonehomecom@208.49.80.253...
> JXStern <JXSternChangeX2R@gte.net> wrote in
> news:rrb794p4rek5p6jpmlsnfn70lrmf4hjoh5@4ax.com:
>
>> Or, simply not care?
>>
>>
>
> The little drug addict with the black glasses wearing a long sleeve jacket
> to cover the tracks on his arm, will show up with the whole crew and some
> really impressive tower construction equipment to install a cell right in
> your back yard for your personal use.
>
> IF you can get 27,000 of your Verizon friends to ALSO call them and
> complain and whine 24/7 in massive shifts to keep the boards at the TSR
> contractor buzzing.....you might get a new tower before the 2012 Christian
> End of the World deadline.....

I thought 2012 was Mayan or Inca not Christian???

"John B. Coarsey, PE" <jcoarsey<nospam>@yahoo.com> wrote in
news:g7757q02g32@news2.newsguy.com:

>
> "Larry" <noone@home.com> wrote in message
> news:Xns9AEE8AF9B2C5noonehomecom@208.49.80.253...
>> JXStern <JXSternChangeX2R@gte.net> wrote in
>> news:rrb794p4rek5p6jpmlsnfn70lrmf4hjoh5@4ax.com:
>>
>>> Or, simply not care?
>>>
>>>
>>
>> The little drug addict with the black glasses wearing a long sleeve
>> jacket to cover the tracks on his arm, will show up with the whole
>> crew and some really impressive tower construction equipment to
>> install a cell right in your back yard for your personal use.
>>
>> IF you can get 27,000 of your Verizon friends to ALSO call them and
>> complain and whine 24/7 in massive shifts to keep the boards at the
>> TSR contractor buzzing.....you might get a new tower before the 2012
>> Christian End of the World deadline.....
>
> I thought 2012 was Mayan or Inca not Christian???
>
>
>

Religions are all going bananas in 2029, if we survive Armageddon on
2012. A 600km wide asteroid will pass so close to earth on its way
around the sun you'll be able to see it in DAYTIME with the naked
eye....and it will light up the night sky like a big moon.

In 2036, Russian scientists talking on Russia Today said it would only
take a little gravity nudge from the sun, whos gravity does vary with
activity, to put it into a collision path, with results like the
dinosaurs witnessed....well, if you don't believe earth is only 12,000
years old and dinosaurs were sent here to test your faith....(c;

I'll be 90 years old in 2036, so there's not much danger in me being
here....especially if the Illuminati plans to depopulate by 80% to save
resources comes to pass. I'll be on the trains headed for the chambers.

I wonder how many young people reading this will ever see 2036 to
remember this news?

........Good Luck, everybody!

At 05 Aug 2008 00:36:43 +0000 Larry wrote:

> I'll be 90 years old in 2036, so there's not much danger in me being
> here....especially if the Illuminati plans to depopulate by 80% to save
> resources comes to pass. I'll be on the trains headed for the chambers.


Keep loading up at the Waffle House and we'll be sure to use you for
Soylent Green... ;-)

Todd Allcock <elecconnec@AmericaOnLine.com> wrote in news:g78gct$ukh$1
@aioe.org:

> At 05 Aug 2008 00:36:43 +0000 Larry wrote:
>
>> I'll be 90 years old in 2036, so there's not much danger in me being
>> here....especially if the Illuminati plans to depopulate by 80% to save
>> resources comes to pass. I'll be on the trains headed for the chambers.
>
>
> Keep loading up at the Waffle House and we'll be sure to use you for
> Soylent Green... ;-)
>
>
>
>

My final wish is to be buried at sea. The Navy, as I'm a former sailor, is
obligated to do so. I've been on several burials off the SC coast.

It's a fitting last laugh to those who ruined millions of lives with
Vietnam or Afghanistan or Iraq....which had nothing to do with defending
the country....well, THIS country, anyways.

Larry wrote:
> Todd Allcock <elecconnec@AmericaOnLine.com> wrote in news:g78gct$ukh$1
> @aioe.org:
>
>> At 05 Aug 2008 00:36:43 +0000 Larry wrote:
>>
>>> I'll be 90 years old in 2036, so there's not much danger in me being
>>> here....especially if the Illuminati plans to depopulate by 80% to save
>>> resources comes to pass. I'll be on the trains headed for the chambers.
>>
>> Keep loading up at the Waffle House and we'll be sure to use you for
>> Soylent Green... ;-)
>>
>>
>>
>>
>
> My final wish is to be buried at sea. The Navy, as I'm a former sailor, is
> obligated to do so. I've been on several burials off the SC coast.
>
> It's a fitting last laugh to those who ruined millions of lives with
> Vietnam or Afghanistan or Iraq....which had nothing to do with defending
> the country....well, THIS country, anyways.
>

Did it ever occur to you that what happens in, or to, other countries
affects us? We must import our oil. Also our coffee! Where would we
be if the Japanese didn't make smaller, better, and more fuel efficient
automobiles? Do you REALLY want to have to fill a 24 gallon tank at
current prices?

Do you REALLY want to do without French wines, German beer, etc?

Did you know that the Vietnamese liberated themselves at the end of
World War II? That's right, they rose up and chucked the Japanese out,
all by themselves! THEN, and only THEN, did the French reconquer their
"possession". It's one of those little bits of history that they didn't
teach in school, at least they didn't teach it in the schools I
attended. "History" came to an end in the late nineteenth or early
twentieth century. I think I can be pardoned for not noticing this
stuff at the time it occurred; I was five years old at the time.