cell drops at home - can I call Verizon and get action?

Seems a fairly common occurrence, some residential areas have marginal
cell service. Can I call and complain, and get that well-equiped mob
from the tv ads to show up and fix things?

Or does Verizon do this on purpose so I keep my landline?

Or, simply not care?

Any other reasons this might occur?

Thanx.

J.

ps - I'm not out in the sticks, I'm within a few blocks of two major
business streets, I get five bars all the time, except when it
suddenly drops to one or zero for no apparent reason.

JXStern wrote:
> Seems a fairly common occurrence, some residential areas have
> marginal
> cell service. Can I call and complain, and get that well-equiped
> mob
> from the tv ads to show up and fix things?

Why are you posting here before calling them?? Jeeez!

Tom J

On Fri, 1 Aug 2008 22:29:31 -0400, "Tom J" <tomnews@earthlink.net>
wrote:

>JXStern wrote:
>> Seems a fairly common occurrence, some residential areas have
>> marginal
>> cell service. Can I call and complain, and get that well-equiped
>> mob
>> from the tv ads to show up and fix things?
>
>Why are you posting here before calling them?? Jeeez!

I want Information.

J.

JXStern wrote:
> On Fri, 1 Aug 2008 22:29:31 -0400, "Tom J" <tomnews@earthlink.net>
> wrote:
>
>> JXStern wrote:
>>> Seems a fairly common occurrence, some residential areas have
>>> marginal
>>> cell service. Can I call and complain, and get that well-equiped
>>> mob
>>> from the tv ads to show up and fix things?
>>
>> Why are you posting here before calling them?? Jeeez!
>
> I want Information.

Then dial 611!!

Tom J

JXStern wrote on [Fri, 01 Aug 2008 19:37:22 -0700]:
> On Fri, 1 Aug 2008 22:29:31 -0400, "Tom J" <tomnews@earthlink.net>
> wrote:
>
>>JXStern wrote:
>>> Seems a fairly common occurrence, some residential areas have
>>> marginal
>>> cell service. Can I call and complain, and get that well-equiped
>>> mob
>>> from the tv ads to show up and fix things?
>>
>>Why are you posting here before calling them?? Jeeez!
>
> I want Information.

They have information.

JXStern wrote:
> Seems a fairly common occurrence, some residential areas have marginal
> cell service. Can I call and complain, and get that well-equiped mob
> from the tv ads to show up and fix things?
>
> Or does Verizon do this on purpose so I keep my landline?
>
> Or, simply not care?
>
> Any other reasons this might occur?
>
> Thanx.
>
> J.
>
> ps - I'm not out in the sticks, I'm within a few blocks of two major
> business streets, I get five bars all the time, except when it
> suddenly drops to one or zero for no apparent reason.
>

I've had that happen too and I don't know why. I've not
called VZ because I've called about poor reception in my
home before and they don't want to hear from me. (I pick up
a cell site in another state across a river). Nevertheless,
in the last several months, my reception at home has
improved and I see by my bill that although still picking up
a cell across the river, it is a different one, and things
are better.

Nevertheless, suddenly no bars or one bar and the call drops
- or, what has often happened to me is that the caller can
hear me but suddenly I can only get a very faint sound of
their voice and so, for all intents and purposed, the call
has to be ended and re-established, sometimes only to have
that happen again.

Please post if you get an answer.

Thanks.

Louise

JXStern <JXSternChangeX2R@gte.net> wrote in
news:rrb794p4rek5p6jpmlsnfn70lrmf4hjoh5@4ax.com:

> Or, simply not care?
>
>

The little drug addict with the black glasses wearing a long sleeve jacket
to cover the tracks on his arm, will show up with the whole crew and some
really impressive tower construction equipment to install a cell right in
your back yard for your personal use.

IF you can get 27,000 of your Verizon friends to ALSO call them and
complain and whine 24/7 in massive shifts to keep the boards at the TSR
contractor buzzing.....you might get a new tower before the 2012 Christian
End of the World deadline.....

JXStern wrote:
> On Fri, 1 Aug 2008 22:29:31 -0400, "Tom J" <tomnews@earthlink.net>
> wrote:
>
>> JXStern wrote:
>>> Seems a fairly common occurrence, some residential areas have
>>> marginal
>>> cell service. Can I call and complain, and get that well-equiped
>>> mob
>>> from the tv ads to show up and fix things?
>> Why are you posting here before calling them?? Jeeez!
>
> I want Information.
>
> J.
>

Dial 411?????

Richard B. Gilbert wrote:
> JXStern wrote:
>> On Fri, 1 Aug 2008 22:29:31 -0400, "Tom J" <tomnews@earthlink.net>
>> wrote:
>>
>>> JXStern wrote:
>>>> Seems a fairly common occurrence, some residential areas have
>>>> marginal
>>>> cell service. Can I call and complain, and get that well-equiped
>>>> mob
>>>> from the tv ads to show up and fix things?
>>> Why are you posting here before calling them?? Jeeez!
>>
>> I want Information.
>>
>> J.
>>
>
> Dial 411?????

From Verizon's website:
"Customer Service :
Dial *611 from your cell phone
(800) 922-0204
Monday-Sunday 6am-11pm"

Tom J

"Tom J" <tomnews@earthlink.net> wrote in
news:RsmdnXFKif9KHwnVnZ2dnUVZ_uWdnZ2d@earthlink.co m:

> Richard B. Gilbert wrote:
>> JXStern wrote:
>>> On Fri, 1 Aug 2008 22:29:31 -0400, "Tom J" <tomnews@earthlink.net>
>>> wrote:
>>>
>>>> JXStern wrote:
>>>>> Seems a fairly common occurrence, some residential areas have
>>>>> marginal
>>>>> cell service. Can I call and complain, and get that well-equiped
>>>>> mob
>>>>> from the tv ads to show up and fix things?
>>>> Why are you posting here before calling them?? Jeeez!
>>>
>>> I want Information.
>>>
>>> J.
>>>
>>
>> Dial 411?????
>
> From Verizon's website:
> "Customer Service :
> Dial *611 from your cell phone
> (800) 922-0204
> Monday-Sunday 6am-11pm"
>
> Tom J
>
>
>

Don't call them from the bad phone. Call them on 800-922-0204 from a
landline phone with your phone running with the worst signal you can
find that it will still lock up to so they can see how bad the signal is
from the test board at Verizon. It may create a trouble ticket for them
to run....or it may not.

Doing this, calling from Skype on the computer, took me nearly a year to
get a shared site with someone else installed on my side of the river.
It actually got the big elephant company to move and do something, so
it's no a hopeless cause. CONSTANT, PERSISTENT, but polite calls from
an external phone, not your cellphone, yields best results. I created a
long list of trouble tickets all with separate numbers on them and I
think they finally got fed up with my calling them.

This didn't change them telling me lies about other policies like phone
hobbling, so I finally fled to Alltel which has been great in
comparison. Now, I'm faced with the liars buying Alltel and have filed
formal complaints with the FCC bureaucrats to try to stop it.