OUTRAGEOUS: Google Charges ETF For Nexus One On Top of Carrier's

Well I warned them to only buy an iPhone and you know who would not
listen ;>)

ANDROID PAIN CONTINUES

http://mobile.slashdot.org/comments.pl?sid=1507764

Oh and you Usenet Fandroids for the Almighty Google

"quick, somebody justify and rationalize evil!"

On Jan 12, 11:11*pm, "Google Charges ETF For Nexus One On Top of
Carrier's ETF" <vic.hea...@gmail.com> wrote:
> Well I warned them to only buy an iPhone and you know who would not
> listen ;>)
>
> ANDROID PAIN CONTINUES
>
> http://mobile.slashdot.org/comments.pl?sid=1507764
>
BGR decided to get in touch with T-Mobile and it is pretty much
confirmed: if you cancel after 14 days (again, 30 in California), T-
Mobile will charge $200 for breaking the contract, and Google will
charge the difference between the subsidized cost of the phone and its
full price. Think long and hard before you make the purchase with a
service plan: $200 ETF for T-Mobile, $350 for Google and $179 for the
device itself will cost you $729 in the end if you cancel.

On Jan 13, 6:42*am, "Google Charges ETF For Nexus One On Top of
Carrier's ETF" <vic.hea...@gmail.com> wrote:
> On Jan 12, 11:11*pm, "Google Charges ETF For Nexus One On Top ofCarrier's ETF" <vic.hea...@gmail.com> wrote:
> > Well I warned them to only buy an iPhone and you know who would not
> > listen ;>)
>
> > ANDROID PAIN CONTINUES
>
> >http://mobile.slashdot.org/comments.pl?sid=1507764
>
> *BGR decided to get in touch with T-Mobile and it is pretty much
> confirmed: if you cancel after 14 days (again, 30 in California), T-
> Mobile will charge $200 for breaking the contract, and Google will
> charge the difference between the subsidized cost of the phone and its
> full price. Think long and hard before you make the purchase with a
> service plan: $200 ETF for T-Mobile, $350 for Google and $179 for the
> device itself will cost you $729 in the end if you cancel.

BIG ARTICLE IN NY TIMES PANS GOOGLE PHONE
01-12-2010

New owners of the Nexus One, the latest touch-screen smartphone to run
on Android, Google’s mobile operating system, have found themselves at
a loss when it comes to resolving problems with the handset. They
cannot call Google for help, and the company warns that it may take up
to 48 hours to respond to e-mail messages.

Unlike other phones that run on Android, like the Motorola Droid or
the T-Mobile G1, the Nexus One was developed and branded by Google and
is sold directly by the company to customers.

But ever since the phone went on sale Jan. 5, customer forums have
been filled with a cacophony of gripes about the Nexus One. And
Google, more accustomed to providing minimal support for its free
services, has been unprepared to deal with the higher service
expectations of customers who are paying as much as $529 for its high-
end smartphone.

NEXUS ONE PAIN IS REAL

Early buyers of the device, like Kiran Konathala, a 27-year-old
database programmer in Long Branch, N.J., have complained of dropped
calls, plodding download speeds and connectivity snags. “The hardware
is great, but the software is a mess,” he said. “It’s not been a happy
experience so far.”


http://www.nytimes.com/2010/01/13/te.../13google.html

On Jan 13, 7:23*am, "Google Charges ETF For Nexus One On Top of
Carrier's ETF" <vic.hea...@gmail.com> wrote:
> On Jan 13, 6:42*am, "Google Charges ETF For Nexus One On Top of
>
>
>
> Carrier's ETF" <vic.hea...@gmail.com> wrote:
> > On Jan 12, 11:11*pm, "Google Charges ETF For Nexus One On Top ofCarrier's ETF" <vic.hea...@gmail.com> wrote:
> > > Well I warned them to only buy an iPhone and you know who would not
> > > listen ;>)
>
> > > ANDROID PAIN CONTINUES
>
> > >http://mobile.slashdot.org/comments.pl?sid=1507764
>
> > *BGR decided to get in touch with T-Mobile and it is pretty much
> > confirmed: if you cancel after 14 days (again, 30 in California), T-
> > Mobile will charge $200 for breaking the contract, and Google will
> > charge the difference between the subsidized cost of the phone and its
> > full price. Think long and hard before you make the purchase with a
> > service plan: $200 ETF for T-Mobile, $350 for Google and $179 for the
> > device itself will cost you $729 in the end if you cancel.
>
> BIG ARTICLE IN NY TIMES PANS GOOGLE PHONE
> 01-12-2010
>
> New owners of the Nexus One, the latest touch-screen smartphone to run
> on Android, Google’s mobile operating system, have found themselves at
> a loss when it comes to resolving problems with the handset. They
> cannot call Google for help, and the company warns that it may take up
> to 48 hours to respond to e-mail messages.
>
> Unlike other phones that run on Android, like the Motorola Droid or
> the T-Mobile G1, the Nexus One was developed and branded by Google and
> is sold directly by the company to customers.
>
> But ever since the phone went on sale Jan. 5, customer forums have
> been filled with a cacophony of gripes about the Nexus One. And
> Google, more accustomed to providing minimal support for its free
> services, has been unprepared to deal with the higher service
> expectations of customers who are paying as much as $529 for its high-
> end smartphone.
>
> NEXUS ONE PAIN IS REAL
>
> Early buyers of the device, like Kiran Konathala, a 27-year-old
> database programmer in Long Branch, N.J., have complained of dropped
> calls, plodding download speeds and connectivity snags. “The hardware
> is great, but the software is a mess,” he said. “It’s not been a happy
> experience so far.”
>
> http://www.nytimes.com/2010/01/13/te.../13google.html

MORE BAD PRESS FOR NEXUS IN BUSINESSWEEK

Google, HTC, and T-Mobile USA will have to work fast to resolve the
ordering-process, technical, and support issues raised by the first
crop of buyers of their new device. "I'm a big Google fan but I'm
really regretting my impulse buy," a commenter called Midgetall posted
on Jan. 11 on Google's Mobile site. "With the hassle, hidden costs and
complete lack of support I'm really regretting it. Is it just me or do
you feel like you have been let down?"
\
LONG ARTICLE

http://www.businessweek.com/technolo...pStories_ssi_5

"Google Charges ETF For Nexus One On Top of Carrier's ETF"
<vic.healey@gmail.com> wrote in message
news:ca32eda0-07ea-4eda-84fd-32c101c2eed9@m3g2000yqf.googlegroups.com...

> BGR decided to get in touch with T-Mobile and it is pretty much
> confirmed: if you cancel after 14 days (again, 30 in California), T-
> Mobile will charge $200 for breaking the contract, and Google will
> charge the difference between the subsidized cost of the phone and its
> full price. Think long and hard before you make the purchase with a
> service plan: $200 ETF for T-Mobile, $350 for Google and $179 for the
> device itself will cost you $729 in the end if you cancel.

While that amount of ETF is ridiculous, a bigger problem is that Google
isn't explaining the "proper" way to buy a Nexus One.

T-Mobile launched a revolutionary new set of plans recently- unlike any
other national American carrier, T-Mobile now offers service discounts to
people who buy their phones outright, vs. those who opt for a subsidy.

The "basic" 500 minutes plan with unlimited text and internet is $59.99 if
you do NOT buy a subsidized phone, and has no contract whatsoever. With a
subsidized phone it's $20/month more and requires a two-year contract.
Assuming you intend to keep the phone for the two years a contract requires,
the $350 N1 subsidy would cost an additional $480 in monthly service fees
over the two years.

T-Mobile is offering what people here have asked for- the ability to get a
lower rate if you don't take advantage of the phone subsidies.

Todd Allcock wrote:

> The "basic" 500 minutes plan with unlimited text and internet is $59.99
> if you do NOT buy a subsidized phone, and has no contract whatsoever.
> With a subsidized phone it's $20/month more and requires a two-year
> contract. Assuming you intend to keep the phone for the two years a
> contract requires, the $350 N1 subsidy would cost an additional $480 in
> monthly service fees over the two years.

Will a lot of people figure out that $179 + ($20 * 24) > $529?

"SMS" <scharf.steven@geemail.com> wrote in message
news:4b4e62ad$0$1660$742ec2ed@news.sonic.net...
> Todd Allcock wrote:
>
>> The "basic" 500 minutes plan with unlimited text and internet is $59.99
>> if you do NOT buy a subsidized phone, and has no contract whatsoever.
>> With a subsidized phone it's $20/month more and requires a two-year
>> contract. Assuming you intend to keep the phone for the two years a
>> contract requires, the $350 N1 subsidy would cost an additional $480 in
>> monthly service fees over the two years.
>
> Will a lot of people figure out that $179 + ($20 * 24) > $529?

They shouldn't have to figure it out! Google and T-Mobile should make it
clearer. (T-Mo sort of explains it on their website for T-mobile phones,
but they don't sell the Nexus- you have to go to Google, who makes no
mention of the option on the Nexus One page. From the Google page you'd
simply think the options are full price and no service whatsoever, or $179
and a single available rate plan. Google REALLY sucks at marketing this
thing- they should leave it to the pros- cellphone dealers and carriers- to
do it for them.